Fifi Philly

[Fifi Philly @FifiPhillyrly]

@SamsungUS The lack of accountability and care here is staggering. A major appliance failing this quickly is bad enough, but the response from Samsung has made it so much worse.

Do better.

[Fifi Philly @FifiPhillyrly]

@SamsungUS as a new mom with an almost 3-month-old baby. I just lost a huge stash of frozen breast milk, and now I can’t safely store anything because the fridge won’t hold temperature. This isn’t just inconvenient—it’s incredibly stressful and unacceptable.

[Fifi Philly @FifiPhillyrly]

@SamsungUS
$2k fridge. SIX years old. Completely dead.
After waiting on Samsung service, they finally pull the fridge out only to discover it’s been actively leaking causing serious damage to our floors. Their solution? “Unplug the fridge.”That’s itNo urgencyNo real fix