@Etsy I have sent emails, reached out via chat support, and messaged across all of Etsy’s social media platforms, yet no one has responded. I have followed every instruction provided on your website, but I have received absolutely no assistance. I am exhausted and incredibly stressed
I’m the owner of LeleArtByNgocAnh on @Etsy . This is my shop’s first suspension, and I still don’t understand the reason. Behind this small business is a real person who is struggling and hoping someone will take the time to review what happened.
After the suspension, refunds were issued for orders I had already shipped and paid to produce. Between those costs and lost income, I’m now facing around $5,800. For me, that is an overwhelming amount.
The financial pressure has also caused painful conflict with my parents. I wanted this business to help me earn a living. Now I’m trying to keep working, manage the debt, and find a way forward. Sharing this publicly isn’t easy.
For the past two months, the stress has weighed heavily on my mental health. I’ve taken on extra work, but I’m still struggling to repay the debt. Being called a scammer when I had already shipped orders has been especially painful.