Mrs Fiona Phelan

A lover of tea, vintage china and the Queen.

[Mrs Fiona Phelan @Fiona_Elizabeth]

So after a month of going back and forth I’ve finally had a refund arranged. Today I get an email telling mt my level of refunds is unacceptable and they may close my account. Be my guest! @AmazonUK customer service is vile. And your delivery service levels are a joke. Avoid.

[Mrs Fiona Phelan @Fiona_Elizabeth]

@AmazonUK delivery is an absolute joke. I’ve ordered items for work on a company credit card (so have nothing to gain here) and the items were not delivered. They asked for a crime number (wasting police resources) which I have given them and they are still refusing to refund.

[Mrs Fiona Phelan @Fiona_Elizabeth]

@AmazonHelp As predicted, will not help and implying they won’t do anything to resolve this for me.

[Mrs Fiona Phelan @Fiona_Elizabeth]

@AmazonUK As expected, no help. And the same statement that has previously been given to me. Disgusting.

[Mrs Fiona Phelan @Fiona_Elizabeth]

@AmazonHelp I’ve replied and look forward to posting the outcome here.

[Mrs Fiona Phelan @Fiona_Elizabeth]

@88pa7r1ck @AmazonUK I can’t buy anything from them anymore! There is no proof of delivery. But they are so big they think they can do whatever they want.

[Mrs Fiona Phelan @Fiona_Elizabeth]

I just want my items. I can never use @AmazonUK again as they give me the inconvenience of failing to even attempt delivery and just dump my items somewhere. And are now penalising me for it. The team on their web chat are beyond rude and keep closing the chat without resolving.

[Mrs Fiona Phelan @Fiona_Elizabeth]

@AmazonHelp I’ll be avoiding ordering from anyone who uses your delivery services in future. I also notice you don’t seem to want to look into this incident which suggests that you find this level of service acceptable.

[Mrs Fiona Phelan @Fiona_Elizabeth]

@amazon were super unhelpful when I tried to track my missing parcel down. My wonderful @RoyalMail postman found it at the pub down the road and brought it to me. I know which #CustomerService I would recommend!!

[Mrs Fiona Phelan @Fiona_Elizabeth]

@rstoney85 @amazon @RoyalMail Sorry to hear that, it’s not right. All the posties we’ve had have been wonderful, so much more than just deliveries!

[Mrs Fiona Phelan @Fiona_Elizabeth]

@swimsmartjersey @Cali_jsy @Boffology Yep, it was a spacex rocket!

[Mrs Fiona Phelan @Fiona_Elizabeth]

Did anyone else just see a #ufo in south #hampshire? It was like a cloud with a star behind it moving at the speed of a fast plane. Please tell me there is a logical explanation?!

[Mrs Fiona Phelan @Fiona_Elizabeth]

@Cali_jsy @Boffology Apparently it was part of a @SpaceX satellite!

[Mrs Fiona Phelan @Fiona_Elizabeth]

@Boffology I’ve never seen anything like it before!

[Mrs Fiona Phelan @Fiona_Elizabeth]

@DBunk9 Amazing! Apparently it was part of a @SpaceX satellite!

[Mrs Fiona Phelan @Fiona_Elizabeth]

@Libertgalitfra8 Ohh brilliant!! Thank you! Im so happy it’s something logical!!

[Mrs Fiona Phelan @Fiona_Elizabeth]

@Libertgalitfra8 That’s it!!

[Mrs Fiona Phelan @Fiona_Elizabeth]

@CMJF1975 Yes, it really hung around! Apparently it was seen in France and the Netherlands too!

[Mrs Fiona Phelan @Fiona_Elizabeth]

@Bk2nd2none I wonder where it’s gone! I hope we find out what it is!

[Mrs Fiona Phelan @Fiona_Elizabeth]

@ThibaultLh18 😱😱😱