Firefall Support

Have a technical, account, or billing issue related to Firefall? Drop a Tweet!

[Firefall Support @FirefallSupport]

@Hamachiro Servers are currently undergoing maintenance https://t.co/nBED3FR6JP

[Firefall Support @FirefallSupport]

@GaminGd Servers are currently undergoing maintenance. Feel free to keep your eye on this thread for updates: https://t.co/nBED3FR6JP

[Firefall Support @FirefallSupport]

Hello, our support portal is experiencing technical issues right now. We'll post updates once we gather more information. Thank you!

[Firefall Support @FirefallSupport]

@MatheusCazuza_ Hi there, we are taking care of your issue right now, we will thus continue with your ranger ticket, thank you!

[Firefall Support @FirefallSupport]

@Vinkel176 Please submit a support ticket (https://t.co/GGgFWwvSaQ) if you haven't already so that we may investigate further. Thanks!

[Firefall Support @FirefallSupport]

@RAWR4Firefall This information has been forwarded to our programmers for further investigation. Thanks!

[Firefall Support @FirefallSupport]

@Jkrohn1 Sorry about that. Please submit a support ticket (https://t.co/GGgFWwvSaQ) so that we may pull up your account and troubleshoot. :)

[Firefall Support @FirefallSupport]

@FairysHuff Please submit a support ticket (https://t.co/GGgFWwvSaQ) to contact us directly for assistance.

[Firefall Support @FirefallSupport]

@xCustomGraphix Please submit a support ticket (https://t.co/GGgFWwvSaQ) if you require further assistance.

[Firefall Support @FirefallSupport]

@xCustomGraphix We are working diligently to resolve many of the issues that cropped up after patch 1.6. Thanks for your patience!

[Firefall Support @FirefallSupport]

@ScottJeromy Please submit a support ticket (https://t.co/GGgFWwvSaQ) so that we look up your account. Thanks!

[Firefall @Firefall]

We fixed an issue where some players could not get into the game. Some are still having this problem so we are still investigating.

[Firefall Support @FirefallSupport]

@jansin3__ Sorry about that. Please submit a support ticket (https://t.co/1QxYtxaI0m) so that we may investigate the issue further. Thanks!

[Firefall Support @FirefallSupport]

@JemmytG It should still work. If you run into any issues, please submit us a ticket :)

[Firefall Support @FirefallSupport]

@Thelegendaryd4 Please submit a support ticket for further assistance at https://t.co/1QxYtxaI0m. Thanks!

[Firefall Support @FirefallSupport]

@11WAKA11 The migration is still being worked on. We'll post updates, once we have more information. Thank you again for your patience!

[Firefall @Firefall]

"Old" characters are still hidden while we work on the script. You can create new ones to play for now. Details https://t.co/gFYUwozejd

[Firefall Support @FirefallSupport]

@11WAKA11 Hey there, old characters are still being migrated. Ty for your patience. Here's a link to full details: https://t.co/dMfDtNOoi7

[Firefall Support @FirefallSupport]

@flori963 We do not have an ETA at this time. Please keep an eye on the forum thread that I previously linked for updates.

[Firefall Support @FirefallSupport]

@flori963 The game is currently down for maintenance. Please follow this thread for updates: https://t.co/3C8NJB983U