Stylish & Affordable Eyeglasses
Live Chat 24/7
@Firmoo to share what u wear!!
📩[email protected]
Collabs: [email protected]
30%Off(Frames+Lenses)Sunglasses
@piedillegirl Usually yes 😊 We recommend smaller full-rim frames with high-index lenses for prescriptions around -12.00. Please send us your original prescription and preferred frames so our lab can confirm compatibility.
@dan_hidalgo Lamentamos mucho lo ocurrido. Por el momento no logramos localizar tu pedido con la información disponible. Por favor contacta a nuestro servicio al cliente mediante el chat en línea o al correo [email protected] para ayudarte cuanto antes.
@Pjsaid Hello. VAT is submitted to the relevant tax authorities at the time the glasses are shipped. If the issue is Firmoo's liability, we cover this cost. If not, it is non-refundable. If you have any further questions, please don't hesitate to contact us (Livechat: 24/7). Thank you.
@theferalandfree Hello, Sorry to hear the tint didn't meet your expectations. Please know all Firmoo glasses come with 60-day return/exchange policy. Please reach out to our customer service team (Livechat:24/7) and they’ll be happy to help find a solution!
Sincerely,
Firmoo Customer Support Team
@punishedvenus Hello, Thank you for your message. If you have any questions about your order, whether it's about the status, delivery, or anything else, please don't hesitate to contact our customer service team (Livechat: 24/7). They’ll be happy to assist you.
@mazapandesandia Hola. Disculpe la confusión. Para comprender mejor qué sucedió y asegurarse de recibir la oferta correcta, comuníquese con nuestro equipo de atención al cliente (Chat en vivo: 24/7). Estarán encantados de revisar su pedido y ayudarle a resolver el problema. Gracias.
@LavishlyToyer Hello. Sorry to hear that. To resolve this for you, can you please kindly reach out to our customer service team through our 24/7 LiveChat? They’ll be happy to assist you with a return, exchange, or any questions you may have. We appreciate your understanding.
@chang83 Hello. Sorry to hear that. To resolve this for you, please kindly reach out to our customer service team through our 24/7 LiveChat. They’ll be happy to assist you with a return, exchange, or any questions you may have. We appreciate your understanding.
@nickbrinkhuis@Firmoo_NL@firmoo_japan Hallo. Het spijt ons te horen dat uw recente bestelling niet aan uw verwachtingen voldeed. We nemen contact op met ons laboratorium om dit te onderzoeken. We nemen binnen 24-48 uur per e-mail contact met u op. Houd uw inbox in de gaten voor ons bericht. Bedankt.
@amandasfemme Hello. For this code firstpair50, if the frame you selected is already discounted, the coupon will restore it to the full price before applying the discount. If you would like assistance finding the best deal for your order, please feel free to contact us(Livechat: 24/7). Thanks.