Official FirstEnergy account. Our 10 utilities form one of the nation’s largest investor-owned electric systems. Tweets M-F 8-5 + during major weather events.
@DougP3604 Hi Doug, This means that the cause of your outage was due to damage from the recent storm. However, we'll be happy to check on this for you. Please DM us with your full service address and phone number tied to your account. Thanks! https://t.co/JuWiOwQUTu
@DSalmostgone We hear your frustrations. Crews are working around the clock to restore power to all impacted customers as safely and quickly as possible. For updates on your outage, call 888-544-4877 or text STAT to 544487. Thanks! https://t.co/JuWiOwQUTu
@Grecko4371 Hi Josh, We hear your frustrations. The electric system is set up by circuits. Locations as close as next door to each other can be on a different circuit and therefore be affected by different issues that require different repairs to restore power. https://t.co/JuWiOwQUTu
@ImHatsOff Hi Taylor, We're happy to hear your power has been restored. We know delays are frustrating; with widespread damage, crews must cover many locations. We appreciate your patience. https://t.co/JuWiOwQUTu
@Dan_Jira We understand your frustrations and appreciate your patience. Estimated restoration times can change as crews uncover additional damage. Teams are working around the clock to restore power as safely and quickly as possible. For updates, call 888-544-4877 or text STAT to 544487. https://t.co/JuWiOwQUTu
@SpiritusRubrum Hi Joshua, Sorry we missed you. If you have not already done so, please make sure to report your outage by calling 888-544-4877. To obtain information about the outage in your area please use our outage map: https://t.co/OZuc931C4G or text STAT to 544487. Thanks! https://t.co/JuWiOwQUTu
@RichF735964 Hi Rich,
We understand your frustrations. Sometimes, the weather weakens our equipment causing delayed effects that cause power outages after a storm has already passed. Please make sure your outage is reported by calling 888-544-4877. Thanks for your patience!
@WutIsBestInLife Hello,
We'll be happy to look into this further for you. Please reply with your full service address and the phone number tied to your account. Thank you!
@BananaBearNJ Hi Michele, If you have not already done so, please call 888-544-4877 to report your outage. You can also report online at https://t.co/cDaJFY0X8b or by texting OUT to 544487. Thank you! https://t.co/JuWiOwQUTu
FirstEnergy announces first quarter 2026 financial results, reaffirms guidance and capital plan to deliver value to customers, communities and Investors. Read more: https://t.co/noi8b19LMO
@AFoxTweets Hi Ashley,
The electric system is set up by circuits. Locations as close as next door to each other can be on a different circuit and therefore be affected by different issues that require different repairs to restore power. Crews continue working around the clock, thank you!
@AFoxTweets Hi Ashley,
Please know that crews are working around the clock as quickly and safely as possible to restore power to all impacted customers. Please continue to monitor our outage map for updates as they come available at: https://t.co/LSNaU2h11z or text STAT to 544487.
@truckinchubbzy We hear your frustration. Damage caused by yesterday's storms may have been further away from your home. Please contact your renter/home insurance carrier to determine if their policies cover food loss. If you're still without power, please call 888-544-4877 to report. Thanks! https://t.co/JuWiOwQUTu
@PLRtogether Hi there, We hear your frustrations. If you are experiencing frequent outages we'll be happy to look into this. Please DM us with your complete service address and phone number tied to your account. Thanks! https://t.co/JuWiOwQUTu
@Dayfdwhec Hello,
We understand your frustrations. Please know that crews are working to restore power as quickly and safely as possible. If you're experiencing frequent outages, please send us a private message with your complete service address and phone number. Thanks!
@Poppopdavep Hi David,
We hear your frustrations. Please know that crews are working as quickly and safely as possible to restore power. We'll be more than happy to take a look at your outage to see if there are any additional updates. Please feel free to DM us with your address. Thank you!
@Pirosgamin65230 Hello,
Sorry we missed you. We'll be happy to look into this further for you. Please reply with your full service address and the phone number tied to your account. Thanks!
@autothotrollou1 Hi there, We hear your frustrations and will be happy to look into any concerns you may have with your electric service. Please DM us with your complete service address and phone number tied to your account. Thanks! https://t.co/JuWiOwQUTu
@EvansPaul16408 Hi Paul,
We hear your frustrations. If you're experiencing frequent outages, please send us a private message with your complete service address and phone number. A member of our team can review your outage history and possibly issue a study to locate any issues. Thanks!
@clockworkfaerie Hi Rosalie, Sorry we missed you. Has your power been restored? If you need further assistance, please DM us with your full service address and phone number tied to your account. Thanks! https://t.co/JuWiOwQUTu
@Cheetomta Hello,
Sorry we missed you! Has your power been restored?
Please know that crews work as quickly and safely as possible. It can take time to travel to each location and sometimes a specialized crew may be needed to make repairs safely. Thanks for your patience!