Official account of JCP&L, a FirstEnergy company. We tweet M-F 8-5 + during major weather events. Call 888-544-4877 to report a power outage or emergency.
@AKrupocin Hi Anthony,
We'll be happy to review your bill with you to help address any questions or concerns you may have. Please send us a private message with your full service address and the phone number tied to your account. Thank you!
⛈️ We're monitoring tomorrow's forecast, which could bring thunderstorms and strong winds. We're prepared and have crews standing by to respond if outages occur. Save this information so you can quickly report an outage if needed + text REG to 544487 to get outage updates. ⤵️
@Robin60870204 Hello,
If you're experiencing frequent outages, please DM us with your complete service address and phone number tied to your account. A member of our team can review your outage history and possibly issue a reliability study to locate and resolve any unknown issues. Thanks!
@Cristin30830450 The icons on the map are damage locations, not individual homes, towns, or neighborhoods. It's possible that the damage location impacting your service is far away from your area. For additional guidance, we do have a helpful guide for the outage map here: https://t.co/jaJ3EB9Xew
WATCH: JCP&L Spokesperson Chris Hoenig gives a nor'easter update this morning from the field sharing some of the damage crews are facing as well as their continued restoration efforts. ⤵️
@Cristin30830450 Sorry we missed you. Has your power been restored? In the future, you can view the status of current outages, including causes, estimated restoration times and crew status 24/7 on our outage map: https://t.co/Jx6GCBuNAW. Thanks!
@bnjoyful Hello,
Has your power been restored? Please know crews work as quickly and safely as possible, however, with widespread damage caused by the weather, it can take time to travel to locations, clear hazards and make repairs. We'll keep sharing updates at: https://t.co/Jx6GCBuNAW.
Winds have picked up significantly in eastern and central New Jersey, quickly causing new outages. More than 60,000 customers in our coastal territory are currently without power, with another 11,000 in our northern service area.
You can also text STAT to 544487 for an update for your specific outage. We appreciate your patience as our crews work through these challenging conditions to restore power as fast as safely possible. Stay safe!
As gusty weather conditions continue, our crews will keep working around the clock to restore power. If you lose power, please text OUT to 544487 or call 888-544-4877 to report your outage. We'll continue to share restoration updates as crews assess damage.
⚠️ Please continue to stay at least 30 feet away from any downed wire or anything it may be touching. Avoid flooded areas and never drive through standing water. Report downed wires to 9-1-1.
Thank you for your continued patience and understanding. Stay safe!
JCP&L crews continue to make strong progress restoring service following the storm, with power restored to more than 103,000 customers since the start of the event. As of 8 p.m., fewer than 5,000 customers remain without power.
If you experience an outage, please report it by texting OUT to 544487 or calling 888-544-4877.
Current updates are available on our map: https://t.co/Jx6GCBuNAW. You can also text STAT to 544487.
🔦Use flashlights or battery-powered lanterns for light instead of candles to avoid fire hazards.
♨️Never use appliances for heat. Gas stoves, grills or outdoor heaters can produce deadly carbon monoxide gas.
🌊Keep out of floodwater. Hidden dangers can create life-threatening situations.
↔️Keep generators outside and ensure your home's power is disconnected to avoid sending electricity back onto power lines, which could endanger workers. View more tips:https://t.co/0QpNMPDckr
Reminder: High winds can down power lines. Please use caution if you must go outdoors.
⚠️ STAY 30+ FT AWAY! Assume ANY downed line is energized + dangerous
⚠️ Use extra caution where lines are tangled in trees/debris
⚠️ Never try to remove debris
📞 Report ASAP ➡ 911