Put your Fitness First with our expert staff and trainers. 39 locations across the country, 14 swimming pools and the latest and greatest equipment. ๐๏ธ๐ง๐
@StuartBritt Please be assured that any enquiry that is raised will be sent to the Membership Services Team. You can contact the team via email on [email protected]
@StuartBritt Hello, thank you for reaching out. We are equally disappointed to cease operations at Fitness First Basingstoke. If your membership has been effected by the closure, please do reach out to the Membership Services Team via the Fitness First website. The team will be able to 1/2
@chondrite501 Thank you for taking the time to provide your feedback with regards to the music at our Bath club. Please be assured that your feedback has been noted and shall be shared with the General Manager.
@comingalivea Thank you for taking the time to provide your feedback with regards to the facilities located at our Hammersmith club. Please be assured that your feedback has been passed over to the General Manager to review further.
@retro_d Hi, If you wish to cancel your contract due to relocation reasons, you will be required to contact the Membership Services Team via email. The team will be able to assist you with this.
@SoniaGill6581 Hi Sonia, thanks for reaching out to the Social Media Team. Please do contact the Membership Services Team to seek further assistance with regards to your enquiry. Thanks
@retro_d I am sorry to hear that you are awaiting a response from the team. Please speak with your in-club team who will be able to assist you further.
@talbottodd78 Hello, thank you for taking the time to reach out to us. I am sorry to hear that you have been experiencing issues with your membership. Please can you reach out to the Membership Services Team and the team will be able to assist. Thank you.
@cherrypie1872 Thank you for bringing this to our attention. For issues like broken equipment or facilities, including drinking water and gym machines, it's best to report them directly to the Club Team at Wigan. They handle maintenance and repairs and can provide updates on the status of 1/2
@comingalivea Thank you for taking the time to provide your feedback with regards to the lighting located at our Hammersmith club. Please be assured that all feedback is valued and shall be shared with the in-club team to review further.
@JoelSnape Hi there, thanks for flagging this and sorry for the confusion. That offer was only available on our 12-month membership plans. If you have any other questions about the options, weโre happy to help!
@KarenKnox94620 Hi Karen, weโre really sorry to hear about your experience and that you havenโt had a response yet. We completely understand how important this is and have already raised it with the club, so they are aware of the situation. A member of head office will be in touch with you 1/2
@cherrypie1872 Hello, thank you for reaching out to the Social Media Team to provide your feedback with regards to the air conditioning at our Wigan club. If you wish to discuss this matter further, please reach out to the General Manager at Wigan who will be able to assist.