Fizza Kachwala

Mommy, Educator, Companion, Friend, Opinionated, Impulsive, Moody- many hats many versions and 100% genuine! she/her

[Fizza Kachwala @FizzaMK]

New day new scam by @amazonIN
Please convince me that my return and refund will come for Pickup Tracking ID:
630077256767
@BandBajaateRaho @ConsumerRightX @jagograhakjago

[Fizza Kachwala @FizzaMK]

@AmazonHelp @amazonIN @amazon @BandBajaateRaho @ConsumerRightX @jagograhakjago This is what your customer service help centre does…

[Fizza Kachwala @FizzaMK]

@amazonIN @jagograhakjago @ConsumerRightX the number provided to me of the pick up agent for the return pick up today that I am waiting for since 10days - the person has said he has not been assigned any pick up?! So another few days wasted. What is this #amazonscam ??

[Fizza Kachwala @FizzaMK]

@AmazonHelp I was told that pick up will happen today but I have no updates on the same.
Your links just take me round and round the app. Can you just process the refund?!! @amazonIN @amazon @BandBajaateRaho @ConsumerRightX @jagograhakjago

[Fizza Kachwala @FizzaMK]

@amazonIN still waiting for this pick up! @BandBajaateRaho @ConsumerRightX @jagograhakjago

[Fizza Kachwala @FizzaMK]

This is the message and then this is what the app shows me? How has the return window expired when you have not arranged for pick up???

[Fizza Kachwala @FizzaMK]

@BandBajaateRaho Yay! I already have something for you to amplify 😀

[Fizza Kachwala @FizzaMK]

@AmazonHelp Ruthika- this is what your link is taking me to.
So if you can’t really help, don’t get passive aggressive with your- “as informed earlier”
@amazonIN @AmazonHelp @ConsumerRightX @jagograhakjago
#Newscam alert!!

[Fizza Kachwala @FizzaMK]

@AmazonHelp @ConsumerRightX @jagograhakjago @amazonIN @amazon 27 minutes on call with your customer service agents simply waiting to be connected to a senior!! Call was needed by informing me that call cannot connect and so no resolution! Waste of time.
Just give me my #refund!!

[Fizza Kachwala @FizzaMK]

@AmazonHelp @ConsumerRightX @jagograhakjago @amazonIN @amazon After 27 minutes on hold, I was told the line cannot connect to the seniors. And so I must wait for the product to be picked up! What a #scam #customer #harassment @amazonIN @amazon @ConsumerRightX @jagograhakjago

[Fizza Kachwala @FizzaMK]

@AmazonHelp @ConsumerRightX @jagograhakjago @amazonIN We are now at 20 mins on hold with no resolution. @amazon @amazonIN

[Fizza Kachwala @FizzaMK]

@AmazonHelp pick up is
scheduled for June 13?! I can smell fishy when I see the delay in the pick up! You expect online shoppers to have the time to follow up with this delayed resolution? If we had the time we would go visit shops and make real-time purchases! @jagograhakjago @amazonIN

[Fizza Kachwala @FizzaMK]

@amazonIN same issue again. Return cancelled on its own. Even after I called and spoke to the pickup agent and he said he would come at 5pm IST. What is one supposed to make of this harassment? @ConsumerRightX @jagograhakjago

[Fizza Kachwala @FizzaMK]

@AmazonHelp Ok. Done! @amazonIN how long should I wait for someone to take action?

[Fizza Kachwala @FizzaMK]

@AmazonHelp @amazonIN @ConsumerRightX @jagograhakjago Tried this. Of no use. It just goes from one page to another- no resolution!
@jagograhakjago @ConsumerRightX
This is a scam!

[Fizza Kachwala @FizzaMK]

@AmazonHelp I have… hope to receive a prompt resolution! @amazonIN

[Fizza Kachwala @FizzaMK]

@amazonIN there is no way on the app to reach a CSE to address an issue. My return request was automatically cancelled?! This has happened in the past when a product just does not get picked up for return! Please address this urgently @ConsumerRightX @jagograhakjago

[Fizza Kachwala @FizzaMK]

@zeptocares @ZeptoNow I wasted my time enough on your chat support. You will find all my details there. Your CSE was prompt to take my suggestion to cancel my order and absolve yourselves of all responsibility of timely delivery! @ConsumerRightX @jagograhakjago

[Fizza Kachwala @FizzaMK]

@ZeptoNow @zeptocares I have placed an order at 12:33 pm and it showed delivery in 10 mins but was delivered at 1:15pm. Do the math and tell me why one must rely on your (not so ) quick delivery??
#scamdelivery #quickcommerce