Faith Keating

[Faith Keating @Fkeating19]

Pt. 8 DONE!
I am asking for help to find my groups luggage and talk to someone face to face! I am extremely disappointed in my experience and I wish it didn’t get to this point! I am out $1500 from luggage alone, NOT including the fees first two days of my trip cancelled.

[Faith Keating @Fkeating19]

@AirCanada I wanted to reach you on here since I have had no help with your customer service department. This normally isn’t the way I go about things, but I have no other options.
I want to briefly share my experience and why I’ll never fly AirCanada again.
Pt. 1

[Faith Keating @Fkeating19]

Pt. 7
We asked help from the support desk, but insisted it was Air Canada’s problem and they could not help us. We received a phone number which my group and I have called multiple times, but have not been assisted in the slightest.