@RedChick_Staci Hi, Staci! Thank you for reaching out and sharing your concerns. We are glad to share that it appears we have resolved this matter. Please note that the consumer reporting agencies are independent third parties, and it may take up to 30 days for reporting updates to appear.
@beachskies Hi, Carol! We apologize for the inconvenience – we’re aware of the issue and are actively working to restore phone service as soon as we can! Thank you for your patience!
@610Shizz We apologize for the inconvenience – we’re aware of the issue and are actively working to restore service as soon as we can! We thank you for your patience and invite you to use our customer portal (https://t.co/YPZNJl0QUz) to make a payment in the meantime.
Our offices will be closed on Thursday, January 1, 2025, with normal working hours the rest of the week.
Our Customer Portal is available 24/7, for always-on access! Visit https://t.co/YPZNJl0j51 to access.
Our Customer Service teams will observe regular operating hours throughout the week and will be closed on Thursday, December 25th. Need help when we aren’t available? Our customer portal is available 24/7/365!
We wish you all the best this holiday season!
Get to know our team! Meet Matthew, Loan Servicing Supervisor III, who has been with Flagship for 10 years.
"I enjoy spending time with my daughter, traveling, and watching sports.
Fav karaoke song? “End of the Road” by Boyz II Men
#MeetTheTeam
A special shout-out to Loan Servicing Representatives, Stephanie, and Carmen! Your attentive support and commitment to serving our customers truly make a difference. Thank you for providing helpful experiences!
#ThankYou#CoreValues#CustomerService#Kudos
As Thanksgiving approaches, Flagship would like to take a moment to thank our customers, dealers, and team members. We are grateful for you each and every day. Happy Thanksgiving!
A special thank you to Flagship volunteers for lending a helping hand in our recent initiative kitting and delivering ‘Totes for Hope’ comfort bags to the Ronald McDonald Houses local to our offices! Thank you to for taking the time to make a difference!
#CommunitySupport
Our self-service Customer Portal is available whenever you need it. Enjoy convenient access to account features and eco-friendly delivery options. Visit https://t.co/YPZNJl0QUz to register your account today!
Please join us in celebrating excellence in service with a special shout-out to our Loan Servicing Representatives, Stephanie and Miguel! Thank you for providing outstanding service to our customers.
#CustomerService#Kudos
Get to know our team! Meet Sajjad, Regulatory and Fair Lending Risk Manager, who has been with Flagship for three years.
Thoughts on Flagship: I work with a great team and really enjoy my work because it is both fun and challenging.
AutoNation's DRV PNK mission, alongside communities nationwide, supports cancer charities by raising and donating funds for cancer research and treatment. Pictured below are our dedicated associates supporting the cause!
To learn more, visit @AutoNation's https://t.co/zMfBFg0Qst
LaTonja is celebrating 11 years with Flagship!
“My time with Flagship has been both rewarding and transformative, inspiring me to further my education through the company’s tuition reimbursement program.”
#WorkAnniversary#ThenandNow#CoreValues
Below are some of our outstanding associates proudly sporting their pink gear in support of DRV PNK with @AutoNation! Throughout October, our teams unite by wearing pink to raise awareness and show our commitment to the fight against cancer.
#DRVPNK#BreastCancerAwarenessMonth
A special shout-out to Tyann, Loan Servicing Representative of our Tempe office, for providing great customer service on a recent call. Thank you for providing a helpful experience!
#ThankYou#CoreValues#CustomerServiceWeek#Kudos
This October, Flagship celebrates 6 years of supporting @AutoNation's commitment to drive out cancer. AutoNation has raised & donated over $45 million, supporting cancer charities nationwide to drive progress in research & treatment.
For more info, visit https://t.co/zMfBFg0Qst