@etihad confirming after more tests, this error for incorrect pricing to miles + cash only occurs when you add some add-ons e.g. seat selection. Maybe it will be called a bug and not a feature if the CEO tests the same and reports back to the support team?
@etihad 1/2 it's unbelievable that I spent 45+mins on your app trying to workaround a technical error and then 45+ mins with your customer service who refused to admit an Etihad technical error / mistake only to avoid the AED400+ call in booking fee? This is customer service?
@etihad 2/2 I'm certain my 5yr old can add up maths better than your system AED1705+680 = AED2385 yet the closest price I get on your system is AED3,337! Then your customer service tells me it's not an error and I shld pay AED400+ call in booking fee, really? Are you serious?
Recessions surprise investors every time. It always looks like a soft landing, until it doesn’t, and that’s when minds are changed. Too soon to declare it’s different this time - as so many have done so before. Behavioral patterns repeat across history. #hopE
@CommBank team why am I on hold for biz banking for 58mins and counting? This is ridiculous and how is this possible in 2021 considering the profits you make?
Taking my business elsewhere asap!
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