Flash Forward Consulting

Obsessed with customer service, we provide support for transport organisations across all areas of their business!

[Flash Forward Consulting @FlashForwardCo]

How can we get customers back on the railway after the CV-19 crisis - our latest podcast with @alexwarner5 hosting a cast of industry experts - https://t.co/NLs1gI4Dvv

[Marc Huws @MarcMorganHuws]

We’re playing a bit of catch up but I’m sure people will agree that it’s worth the wait? @BusAndTrainUser @creatingdesire @FlashForwardCo

[Flash Forward Consulting @FlashForwardCo]

First marquee signing for Flash Forward since our acquisition by @Tracsis.....Transport industry icon Giles Fearnley joins us, supporting @AlexWarner5 as his Transport Consultancy team takes shape! There's few more experienced and admired than Giles in public transport!

[Flash Forward Consulting @FlashForwardCo]

@alextransdev @TF_davidS @Transdev @TransportFocus @harrogatebus "Super Sido", the Customer Service guro joins, "the bearded wonder", a fellow customer service top dog!

[Flash Forward Consulting @FlashForwardCo]

Great meeting today with two fab, customer-obsessed clients @CMACgroupUK and with @MarcMorganHuws and team at @FirstGroupplc plotting customer service revolutions respectively in the North and South West of England on trains and buses!

[Marc Huws @MarcMorganHuws]

We’re still busy on plans for @creatingdesire across the South West this summer

[Tracsis Rail Operations @Tracsis]

Tracsis plc announces the acquisition of rail and bus consultancy business, @FlashForwardCo and will become part of Tracsis Transport Consultancy with former FFC CEO, Alex Warner, taking the helm as Managing Director

#railindustry #railexperts #businessgrowth #acquisitions

[Tracsis Rail Operations @Tracsis]

Following the announcement of the acquisition of Flash Forward Consulting, here's what Tracsis plc CEO Chris Barnes had to say on the new important milestone of the Group's journey.

#railindustry #railexperts #businessgrowth #acquisitions #businesssuccess #consultancy

[Passenger Transport @passtrans]

COMMENT 🗣️ | "Happy birthday, Passenger Transport!" says @AlexWarner5 of @FlashForwardCo. He explains how the mag has "given me boundless pleasure over the last 10 years, and most importantly kept me on the straight and narrow". Thanks, Alex!!
🎂🥳🎉
➡️ https://t.co/stHGfcBoj1

[Flash Forward Consulting @FlashForwardCo]

@FlashForwardCo is delighted to be part of the @Tracsis Group following its acquisition. @AlexWarner5 our CEO will now head up Tracsis Transport Consultancy of which @FlashForwardCo will be part!

[Flash Forward Consulting @FlashForwardCo]

@JasonRead9 Thanks Jason!

[Flash Forward Consulting @FlashForwardCo]

Delighted that Flash Forward has been awarded "Best Transport and Logistics Consultancy for 2020" by LUX Magazine!

[Marc Huws @MarcMorganHuws]

What happened to our 2020 Vision...It’s now turned into our plan to ‘Build back Better’ We’ve been working through the pandemic on more projects than anyone would imagine for 2021 with great partners like @FlashForwardCo @creatingdesire to bring amazing new products to the market

[Flash Forward Consulting @FlashForwardCo]

Long live the Dream Team! Really enjoying working with the movers and shakers from First Bus and @creatingdesire

[Marc Huws @MarcMorganHuws]

What happened to our 2020 Vision...It’s now turned into our plan to ‘Build back Better’ We’ve been working through the pandemic on more projects than anyone would imagine for 2021 with great partners like @FlashForwardCo @creatingdesire to bring amazing new products to the market

[Flash Forward Consulting @FlashForwardCo]

The dream team, bring it on!

[Alex Hornby @alexhornbyrail]

The show must go on and will go on as we sign off the first of these spectacular new buses coming very soon to #Witchway @burnleybuses

[Flash Forward Consulting @FlashForwardCo]

Brilliant service and loyalty!! Judith sounds the dependable person everyone wants to run their pension and payroll!

[Andrew Wickham @AndrewWickhamGo]

Here’s Judith, who looks after our payroll and pensions. We met to celebrate her 45 years’ service with us. When she started, 20 people ran payroll with punchcards! Thank you for your continued hard work, long service with us and for your loyalty, Judith.

[Alex Hornby @alexhornbyrail]

The show must go on - again! More investment and stability for customers and colleagues in Rossendale as we secure a long-term contract with @LancashireCC for a revamped network and better buses around Rawtenstall & Bacup - and a new #RossendaleRovers brand.

[Joel @Joelmitchell76]

Down in Hastings for @StagecoachSE run in tonight. Gotta love the photo - pretty sure there are some smiles in there somewhere, even @AliRah1981 is cheerful this eve! Not @KK77470 though, he’s not happy with the decorating job our ED has done on his office 🤣🤣

[Alex Warner @AlexWarner5]

Another fantastic meal @WimpyUK in Addlestone. @addlestone_Jeff is awesome with his customers & it is a spotless restaurant. "The Usual" he said & got my order right even though I havent seen him for a year. @MarcMorganHuws is spot on about this place being the best.

[Walton Casuals FC @WaltonCasualsFC]

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⚽️SATURDAY’S PROGRAMME⚽️

@WaltonCasualsFC v @FIFC

https://t.co/IiMvLPUd2y

[Flash Forward Consulting @FlashForwardCo]

Our CEO talks football.....

[Alex Warner @AlexWarner5]

My programme article for the big game on Saturday...