@TLRailUK@RealtimeTrains I've done it before but I assume I would be unable to log the same journey 4 times in the same website account? Do we need 4 separate accounts to do this? Also how does my 5yo fill out the form himself so he can declare he is applying for Delay Repay "on my own behalf"?
@TLRailUK we're travelling into London today from Flitwick. Your website suggests the number of trains will reduce from 4tph to 2tph each way, but @RealtimeTrains suggests everything is still running at 15min intervals. Are the cancellations still being processed thru systems?
@TLRailUK@RealtimeTrains Thanks, they came through shortly after!
I now have a question about Delay Repay. There were 2 adults and 3 kids travelling on a F&F Railcard. Can I make one claim or do I have to put 4 separate claims through the system?
@eurostar I'm travelling with a 4 year old without own ticket (sitting on lap). In Manage Booking on the site I don't have the option to add his passport/API details. Is this correct? We can just turn up at St Pancras/Amsterdam with the passport?
@Anthony98800576@bhx_official Why would you expect check-in staff to know?! The flight crew and ops teams will be aware and formulating a plan - most likely continuing as normal for now in the hope the runway will reopen before your ETA; if not, diversion to another UK airport followed by free transfer.
Hey @StreamWithMeld! Been playing with your app and loving it so far. Only problem is I can't really get audio to work. Ideally I want all output to go to VBCable (which works perfectly with vMix) but I can't even get audio coming out my speakers. (1/2)
@iSageSen@StreamWithMeld@StreamWithMeld Correct. I know VBCable works as vMix lets me do it. Setting the output in Audio Settings in Meld to the VBCable, to match the vMix settings, doesn't work. In trying to work the problem backwards I don't even hear myself in the speakers when this option is set.
@AvantiWestCoast Thanks. Can the station or helpline book Advance tickets for me or can they only sell standard, more expensive, Single and Returns? Can they also reserve a specific seat?
@AvantiWestCoast trying to get 10% discount on first Club Avanti journey but says it's invalid. Is it because there are 2 people on the booking (me and my son) using a F&F Railcard? I seem to qualify under all the other terms, the only thing I can think of is there are 2 people?
@AvantiWestCoast Thanks. Unfortunately it looks like I can't book only a child ticket with a F&F Railcard (as a separate transaction) so I can't use the discount voucher at all, is that correct or is there any other workaround?
@AskNationwide Your last reply was cut off, but I have since been back on the phone again and have sent you a DM to see if anyone can do anything to help urgently.
@AskNationwide Strange situation. My PDF account statements are generating with a 4 year old address which has been updated on your systems since I moved. I need the last three months of statements with the correct address to progress an application. Help!
@TheAA_UK It's someone in customer services, not a patrol, and she was the only one willing to actually listen to and understand my story and (unlike the other companies involved) not just read from a script or paste generic answers into email responses. I'd love to say thankyou properly!
@TheAA_UK I'd love to send a little gift to one of your staff members who went above and beyond and helped me twice to finally resolve an issue ongoing for over 18 months. What's the best way to do that please?