Florence & Vera

Frenzied organiser, event obsessive, music maniac, loves a party, specialises in vintage trinkets x

[Florence & Vera @FloVeEvents]

@KLM You really need to respond to your emails and complaints - shocking service - again

[Florence & Vera @FloVeEvents]

@AvantiWestCoast

[Florence & Vera @FloVeEvents]

@KLM Amazing help! Thank you so much! I can’t feel out the crappy form because it’s a group booking! Thanks so much 🙄

[Florence & Vera @FloVeEvents]

@KLM Our children tonight after your cancelled flight yesterday and brilliant ‘rescheduled flights’ for us. We’ve got 8 hours of this

[Florence & Vera @FloVeEvents]

@KLM I have sent you a message - please help!

[Florence & Vera @FloVeEvents]

@KLM we are stuck in Alicante - there is a group of 12 of us and you have cancelled the flight! I can’t get through to anybody. We have got four kids with us too - please can you get in touch. Thank you!

[Florence & Vera @FloVeEvents]

@Flight_Refunds Hello, please could you help us! We are stranded in Alicante and can’t get hold of KLM. Thank you so much, Kate

[Florence & Vera @FloVeEvents]

@strategywoman I’m here! Manchester, UK xxx you’re an inspiration and so are your people. Sending lots of love xxx

[Florence & Vera @FloVeEvents]

@eon_next On hold for 36 minutes! What kind of service is this?

[Florence & Vera @FloVeEvents]

@strategywoman How are you? Thinking of you all xxx

[Florence & Vera @FloVeEvents]

@strategywoman Sending so much love to you, what an awful, horrible, senseless thing for you and your country. We are supporting you and sending love in every way we can xxx

[Florence & Vera @FloVeEvents]

@vueling Hello, I have messaged you - please can you respond?

[Florence & Vera @FloVeEvents]

@vueling I really need some help here. I cannot get hold of anyone at all and can’t get an email either. It like pulling teeth! You have change our flight time n it’s not suitable - we hold like a refund please?

[Florence & Vera @FloVeEvents]

@skytv Please could you contact me - I have sent all of the equipment back and there has been no refund. I can’t get hold of anybody at all? It’s absolutely infuriating, thank you, Kate

[Florence & Vera @FloVeEvents]

@Guy_Garvey we came to see you last night and I just can’t believe what an amazing show you are 🖤

[Florence & Vera @FloVeEvents]

@DeafInstitute Hello there, do you do private hire? Thanks so much x x

[Florence & Vera @FloVeEvents]

@santanderukhelp Honestly, it’s a disgrace. It needs sorting ASAP. What details do you need from me to have a look?

[Florence & Vera @FloVeEvents]

@santanderukhelp you really need to sort yourselves out - why am I getting chased for payment on a card I closed down!

[Florence & Vera @FloVeEvents]

@NatWest_Help please could somebody contact me? We have a grievance with Green Flag

[Florence & Vera @FloVeEvents]

@VW We are having/ have had THE WORST experience with your car, service, care. I am flabbergasted that a company of your size handles any human being the way you have! It’s an outrage