Floyd Simpkins

[Floyd Simpkins @FloydSimpkins]

Do FordPass users know that if your vehicle sits for over 14 days it is put into sleep mode? The FP app then does not work. We intentionally left our keys inside the vehicle while travelling abroad & were locked out on our return. No mention of this in the manual.

[Floyd Simpkins @FloydSimpkins]

I would recommend that anyone with a FordPass app, not call the Help Line. It is useless. When I called I was transferred to Road Side Assistance & instead I received a survey. My wife and I stood in the freezing cold - no response. Useless!