Flutterwave Support

We are the global support page for all things @theflutterwave. For 🇳🇬 updates, follow @flutterwave. We are available to help 24 hours, 7 days a week.

[Flutterwave Support @FlwSupport]

Explore our support resources here👇

You'll find a wealth of valuable guides and answers to frequently asked questions covering our extensive range of products and services.

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[Flutterwave Support @FlwSupport]

@theflutterwave @Emmyhills37h @money2020 Hello @Emmyhills37h , we are sorry to learn about your payment experience.
Please send us the details of your account via DM to enable us to review and address your concern.

Thank you.
S.O

[Flutterwave Support @FlwSupport]

@DaneBuilds Hello @DaneBuilds , thank you for your message. We have received your DM, and a response will be provided shortly.

Thank you.
~S.O

[Flutterwave Support @FlwSupport]

@xmenfxpros @theflutterwave Hello @xmenfxpros, we are sorry to learn about your payment experience.
We have received your DM, and we will respond to you shortly.
Thank you.
~S.O

[Flutterwave Support @FlwSupport]

@theflutterwave @real_joova Hello @real_joova , we apologize for the inconvenience caused by these service disruptions.

Our engineering team is actively working on stability improvements to keep transactions seamless.
You can monitor live updates anytime at https://t.co/EIzxJqWJ4y.
Thank you.
~S.O

[Flutterwave Support @FlwSupport]

Hello @vincent_presh, we are sorry to learn that you have been unable to contact us.
We have received your DM, and a response will be provided shortly.

In the meantime, our support address is [email protected], or call 02018889595 ([phone] from outside Nigeria). We are always here and happy to assist!

Thank you.
~S.O

[Flutterwave Support @FlwSupport]

@InkbyFredqc42 @theflutterwave Hello @InkbyFredqc42 , we apologize for the delayed response.
Please look out for our message in your DM.

Thank you.
~S.O

[Flutterwave Support @FlwSupport]

@zubairu1119 Hello @zubairu1119 , we are deeply sorry for the distress caused.
Please contact us directly at [email protected] to guide you further.

Thank you.
~S.O

[Flutterwave Support @FlwSupport]

@benson_ruky @TechCrushHQ Hello @benson_ruky , We love that you're interested in joining us!

Our open opportunities are regularly updated on our Careers Website: https://t.co/ZQWNWlNjU0

We encourage you to check this page often and apply for the roles that suit your expertise.

Thank you.
~S.O

[Flutterwave Support @FlwSupport]

@officialboyterh @iamcertifiedak @theflutterwave @hiayoola Hello @officialboyterh , we are sorry to learn about the situation with your account.

We are actively reviewing your concerns and will respond via email. Please look out for our message in your inbox.

Thank you.
S.O

[Flutterwave Support @FlwSupport]

@Silentmanice @theflutterwave @SendAppbyFLW @Wizarab10 @LagosLifeApp @PoliceNG Hello @Silentmanice, we are sorry to learn about your payment experience. We are happy to assist.

Please share the details of the payment and the conversation ticket reference with our team via DM. We will ensure that we promptly resolve this.
Thank you.
~S.O

[Flutterwave Support @FlwSupport]

@Emmyslim101 Hello @Emmyslim101 , our team has provided a response via DM regarding the update on the concern you faced with your payment.
Please review your DM.
Thank you.
~S.O

[Flutterwave Support @FlwSupport]

@iamcertifiedak @theflutterwave @hiayoola Hello @iamcertifiedak , our support channels are open, and agents are available 24/7 to promptly respond to you.
Please send us a DM regarding your concern, and our team will respond right away.
Thank you.
~S.O

[Flutterwave Support @FlwSupport]

@Godgracereal @theflutterwave Hello @Godgracereal , we are sorry to learn about the situation with your payment. We are happy to assist.
Please send us the details of the payment via DM, and we will review it right away.

Thank you for choosing Flutterwave.
~S.O

[Flutterwave Support @FlwSupport]

@iamcertifiedak @hiayoola Hello @iamcertifiedak , we are sorry to learn about the delay in completing your account verification. Please send us your Flutterwave account details via DM, and we will review your verification right away.
Thank you for choosing Flutterwave.
~S.O

[Flutterwave Support @FlwSupport]

@JA_Olaoye Hello @JA_Olaoye, we are sorry to learn that your request has not been attended to.
Please send us a DM, and we will review it to assist you further.

Thank you for choosing Flutterwave.
~S.O

[Flutterwave Support @FlwSupport]

@zubairu1119 Hello @zubairu1119, we apologize for any inconvenience caused by this experience. We can confirm that your concern is actively being addressed via email. Please kindly check your inbox for our follow-up email (FLW-549228).

Thank you for choosing Flutterwave.
~S.O

[Flutterwave Support @FlwSupport]

@miracleguy001 @theflutterwave Hello @miracleguy001, we apologize for the issue you experienced while accessing your funds. We are happy to assist.
Please send us a DM, and our team will review it right away.

Thank you for choosing Flutterwave.
~S.O

[Flutterwave Support @FlwSupport]

@Layemrose Hello @Layemrose
We are sorry to learn about your payment experience. Please be assured that we are happy to resolve this for you. Please look out for our message via DM.

Thank you for choosing Flutterwave.
~S.O

[Flutterwave Support @FlwSupport]

@zubairu1119 @zubairu1119, thank you for reaching out. We have received your email regarding your account and understand how important this is to you. Our team is looking into your issue and will address it as soon as possible. Thank you for your patience.

~S.O