@OliPietri Hi, @OliPietri. We'd like to assist you further regarding your concern. May we kindly ask you to adjust your X privacy settings to allow Direct Messages? Once you've enabled them, please let us know so we can reach out to you directly. Thank you.
Thank you bringing this to our attention, @Dhdohf16. We understand that you have not yet received an update regarding your refund. Please know that we have already sent a follow-up to our Refunds Team regarding your request. Once there is an update, they will contact you directly.
We truly appreciate your patience and understanding.
A milestone week. An exciting future for Philippine Airlines. โ๏ธ Farnborough International Airshow 2026 in the United Kingdom marked an exciting week for PAL as we announced major investments in our fleet and the future of travel.
โ๏ธ Up to 20 new Boeing 787-10 Dreamliners with deliveries beginning 2031, powered by GE Aerospace GEnx-1B engines.
โ๏ธ 9 additional Airbus A350-1000, powered by Rolls-Royce Trent XWB-97 engines, with purchase rights for 5 more aircraft, set for delivery starting 2034.
These investments reflect our commitment to operating a modern, fuel-efficient, and world-class fleet while delivering the Heart of the Filipino to more destinations around the world.
The future is taking flight, and we're excited for the journey ahead. ๐๐ต๐ญ
Hi, @DodongDako69! Please be assured that we continuously evaluate opportunities to expand our network and introduce new destinations to better serve our passengers' travel needs.
In the meantime, we invite you to visit our official website and follow our social media pages for the latest updates on our routes and offerings. We look forward to welcoming you on board in the future. ๐โ๏ธ
@mediafriendly Hi, mediafriendly. Thank you for your kind words! Your recognition of our team and crew means a great deal to us. We will be sure to share your message with everyone involved. Thank you for flying with us, and we look forward to welcoming you on board again soon. ๐โ๏ธ
Hi, @DomainWithAim. Thank you for your message. Please be advised that your checked baggage should not exceed a maximum total linear dimension of 62 inches (158 cm). If your checked baggage exceeds this limit, it will be treated as oversized and will be subject to an additional charge.
We look forward to welcoming you on board soon.
Hi, @ly__singularity. Thank you for reaching out. We understand the importance of having a positive travel experience, and we've noted that we may not have met your expectations during your recent flight with us.
Please be assured that we'd like to better understand what happened and see how we can assist. We've reached out to you via direct message to gather more details about your experience.
Thank you for bringing this to our attention. We look forward to hearing from you and assisting further.
Hi, @lightcty. Thank you for reaching out. We understand your concern about our prepaid baggage and upgrade options.
Please be assured that prepaid baggage is still available and may be purchased through Manage My Booking at least 4 hours before your scheduled flight departure. You may also purchase additional baggage through our PAL Ticket Offices, Contact Center, and select travel agencies within the same timeframe.
Kindly note that some routes, such as Basco and Busuanga, may have baggage restrictions.
To better assist you with your prepaid baggage concern, we'll be reaching out via direct message shortly.
Thank you for your understanding. We're here to help.
When people come together, meaningful change becomes possible. ๐
Philippine carriers, including Philippine Airlines, collaborated with Ireland-headquartered aviation leasing company AerCap to support the Embrace Badjao Foundation's community outreach in Davao. During the outreach, volunteers engaged with children through school activities and shared meals, while the PAL Foundation facilitated the transport of donated items to Davao and helped distribute school supplies, activity and hygiene kits, toys, and clothes collected through donation drives across the participating organizations.
Learn more about this meaningful initiative and the community it supports: https://t.co/7FkOyQhYuZ
@bay197673877701 Thank you for flying with us, @bay197673877701! We hope you enjoyed your flight. Happy travels, and we look forward to welcoming you on board again soon! ๐โ๏ธ
Thank you for your support and for sharing your suggestion with us, @DaveWoods27! We truly appreciate your enthusiasm and your interest in seeing the London to Manila route return.
For any updates on our routes and services, we encourage you to keep an eye on our official social media channels and website for the latest news and announcements. We look forward to welcoming you on board again soon!
Thank you for your interest in joining the Philippine Airlines family, @DottyLFC123! We truly appreciate your enthusiasm and would be delighted to have you on board.
For the latest career opportunities, we invite you to visit our LinkedIn page, where our current job openings are regularly posted. We wish you the best of luck and hope to welcome you to our team in the future!
Thank you for your kind congratulations and continued support, @DodongDako69. We truly appreciate you sharing your suggestion for a nonstop Houston to Manila flight.
We'll certainly take this into consideration for our future plans, and we hope to welcome you on board again soon!
@netmnp@paolocelso Thank you for sharing your suggestion and insights, Bernie. We appreciate your feedback and have taken note of your recommendation regarding direct flights to Gatwick. We'll be sure to announce any developments on our official website and social media channels. Thank you!
Hi, Bernie. Thank you for sharing your suggestion about having a direct flight to the United Kingdom. We appreciate your feedback and have taken note of your interest in this route. While we don't have any announcements regarding the reinstatement of direct UK flights at this time, we'll be sure to share any future developments on our official social media channels and website. Thank you for your continued support!
@maimikes Hi, @maimikes. Thank you for bringing this to our attention. We've sent you a direct message so we can learn more about your concern and assist you further.
Hi, Steve. Thank you for sharing this with us! We appreciate your enthusiasm for seeing our A350-1000 on London Heathrow services, and we know many of our passengers have been hoping for the return of more direct flights. We have shared your feedback with the appropriate team, and we truly appreciate your continued support of Philippine Airlines.
Going farther with our flagship. ๐
The headlines from the Farnborough International Airshow in the United Kingdom continue. Philippine Airlines has committed to acquire 9 additional Airbus A350-1000 aircraft, together with purchase rights for 5 more.
With deliveries beginning 2034, this investment builds on our position as the first operator of the A350-1000 in Southeast Asia. It is the flag carrierโs long term commitment to fleet modernization and long haul network expansion to bring the Philippines to more destinations around the world.
Learn more at: https://t.co/lU5fXJMCd4
Hi, Nikki! We understand how frustrating it can be when your travel experience doesn't go as expected, especially at the start of your day. We'd appreciate the opportunity to better understand what happened and see how we can help. Kindly send us a direct message with more details about your concern, along with your flight details, so we can review the matter accordingly. We look forward to hearing from you. Thank you.
Hi, Pillowbrand. Thank you for sharing your experience with us. We understand the value of your time and how frustrating flight delays can be.
While we always strive to operate our flights as scheduled, there are instances when last-minute adjustments become necessary to ensure the safety and well-being of our passengers and crew.
Please be assured that our team is working to manage the situation and minimize any further inconvenience. If you have any additional concerns or need further assistance, please don't hesitate to reach out. Thank you for your patience and understanding.
@bins1242 Hi Kneel. Thank you for flying with us and for sharing this! We hope you enjoyed watching Magellan on our inflight entertainment system. We look forward to welcoming you onboard Philippine Airlines again soon! โ๏ธ