The best way to contact our support team is by visiting the following link: https://t.co/gdrQqcpf3a or by emailing [email protected] with your Payment ID. Thank you!
@Only_PRAGATRI Hello - we are here to help. Please visit https://t.co/13WajUrRfa or kindly send us a DM so we can escalate this to our team. Thank you!
@ShivaniB_Dimri Hi Shivani - we sincerely apologize for any inconvenience. Kindly send us a DM with your Payment ID so we can escalate this to our Payment Experience team. Thank you.
Hi Shaun - Thank you for reaching out and for your feedback. We’re sorry to hear that you were unsatisfied with your Flywire experience regarding the recent refund. We’d like to look into this for you and provide a resolution as soon as possible. Could you please provide the Payment ID or the Refund ID so our team can review this for you?
Additionally, please don’t hesitate to contact us via email/chat/phone at https://t.co/GEFA7JNeZi.
We’re available 24/7 and always happy to help.
Best,
Payment Experience Team @ Flywire
Hi - We’re really sorry to hear about your experience, that’s certainly not the level of service we aim to provide. We’d like to look into what happened and make things right.
Could you please DM us or email us at [email protected] with more details about your case including your payment ID.
Our team will review it right away. Unfortunately, we can only share general information over social media, but we’ll be glad to provide dedicated assistance to you directly via email.
Thank you for bringing this to our attention. We truly want to make this right for you and look forward to your reply.
Our team informed me that they emailed you earlier today and informed you that our local partner has initiated the refund on their end and that is should be received within the next 72 hours.
If you have any additional questions please follow up on that email thread. Thank you!