Vee

[Vee @FocussedVee]

@CompaniesHouse @Jackwhite257 Hello CF, thank you for your reply. I had already DM’d the information. Having done so, Jas then asked me to send the same message via email to ‘enquiries’ which I did last week. Automated acknowledgment has so far been received.

[Vee @FocussedVee]

@Jackwhite257 @CompaniesHouse So sorry to hear that Jack. I had also contacted the Enquiries Team before trying this platform. I was also advised to DM. Their DM response was to email the which I have done. Going in circles and quite sad that my simple question still hasn’t been answered.

[Vee @FocussedVee]

@Jackwhite257 @CompaniesHouse @Jackwhite257 Unsure why @CompaniesHouse has not responded to my post. Please do share whatever advice you receive to relieve us all of this unjustified suffering. Thanks

[Vee @FocussedVee]

@elonmuskque 55

[Vee @FocussedVee]

@CJAugustsson @CompaniesHouse I am also facing similar predicament which is beginning to be costly. £50 already spent with an ACSP who ended up using the same s/w as CH. CH has advise to try another ACSP. How is this a sustainable spend for a micro company?

[Vee @FocussedVee]

@CompaniesHouse @CompaniesHouse My ID verification has failed twice due to facial recognition mismatch (passport valid & accepted).
An ACSP confirmed using your biometric software.
What other route is available when automated biometric checks fail? Is a Post Office/manual verification possible?

[Vee @FocussedVee]

@Medway_NHS_FT Is the Ulrasound Dept actually open today. The 01634825162 has been on voicemail since 9am. I have a 12pm appointment and I left a message but no one has given a callback. The main hospital reception is overwhelmed.

[Vee @FocussedVee]

@KevinAtp @Interrail At leader you got a response from your supplier. Their colleagues at @Se_Railway don’t bother to respond to emails or tweets. Still unresolved after speaking with more than 4 agents on their customer service line. #shambles

[Vee @FocussedVee]

@nationalrailenq Do you know why the Customer Service Agent at @Se_Railway would refer me to you over its very own refund process? #CustomerService #unresolvedComplaint #confused #unhelpful

[Vee @FocussedVee]

@Se_Railway @Josamosa @Se_Railway your keyboard warrior should be proud, in fact you all should be very proud of yourself 🙄

[Vee @FocussedVee]

@Se_Railway Can you explain to my family why your CS agents will mandate a passenger travelling on your non-highspeed service (Rochester station to London Cannon Street) to buy the single ticket priced at £25.50 ticket instead of the normal £21. What is your rationale? Thanks

[Vee @FocussedVee]

@Se_Railway @Se_Railway why is it never possible to speak to a manager when one calls your Customer Service line? I called thrice yesterday to gain an understanding of your refund process but none of your agents knew the answer or able to find a manager to assist. #wasteful #inefficient

[Vee @FocussedVee]

@Se_Railway @jazzyjinks @Se_Railway You know this is not entirely true, if the declassification happened on a non-high speed service. This is unfair to passengers who would have ordinarily bought cheaper tickets but perhaps have to purchase a first class ticket to be seated.

[Vee @FocussedVee]

@Se_Railway @dog_gem @dcifoyle Station staff advises likewise but it is not entirely true. If you are travelling on a non-highspeed service (which ticket is usually cheaper), you don’t get a full refund. Calling out this unfairness doesn’t change SE’s stance which is disappointing 😔

[Vee @FocussedVee]

@MattDoy @TomRuth93421496 @Se_Railway @Se_Railway I end up buying 1st class tickets (costs £29.70 includes high speed service that I don’t need) just to be seated! When SE declassifies the 7.47am service from Rochester to London Bridge, they don’t fully refund the difference of £8.70. Normal fare is advertised as £21

[Vee @FocussedVee]

@Se_Railway @Se_Railway this your #unfair practice needs to be stopped, CS Managers not available on your CS line to help resolve escalations. I shouldn’t be forced to purchase a top for highspeed service whilst on a non-highspeed train service. I need you to process my refund fully ASAP!

[Vee @FocussedVee]

@Se_Railway @Se_Railway I end up buying 1st class tickets (which includes high speed service that I don’t need) just to be seated! So when you declassify your 7.47am service from Rochester to London Bridge, why won’t you fully refund the difference of £8.70! My fare should be reduced to £21

[Vee @FocussedVee]

@TheLondon10K Why is your #CS Team @LL_Sports_Club @limelightsports ignoring my emails for assistance to claim discount towards my place at this year’s #London10k after volunteering at last year’s #LondonTriathlon. The unique code doesn’t work and I’m being asked to pay the full entry price.

[EastEnd Road Runners @eerrclub]

You can’t beat us, so join us! #purplearmy #runclub #ELVISseason2019 #eastlondon #olympicpark #5km #QEOP #midsummernightsrace #entrycentral #healthycompetition #feistyoneyouare #purplereign #purplerain #bringiton