@northumbriapol how do we resolve a deceased lady being left on the bedroom floor for the past 5 hours in this heat? No contact, and 101 has been ringing for the last hour with no answer ??
@Freeheel63@British_Airways Oh it exists, but only seemingly to ask for the same information over and over again. Feel like I’m going round in circles and getting absolutely nowhere. Left out of pocket since start of March, but apparently that’s irrelevant.
Ffs @primevideosport , if you have to have adverts, at least have them at the same volume of the film I’m watching. My dogs just nearly had heart attacks🙈
Is there any way of getting in contact with Customer Relations? I’ve tried ringing etc, but they seem rather elusive, I need a resolution to this soon, I’ve been patient long enough I think??
Hey @British_Airways it has now been 16 weeks without any update on the issues following your cancelled flight, any chance of a resolution anytime soon?
@British_Airways I’ve been bearing with you for the past 15 weeks with great patience, but you must understand my frustration at the time it’s taking to come to a resolution for my situation?
@British_Airways I’ve uploaded all the information, as requested, for the 3rd time, in relation to my case regarding your cancelled flight. This has been 15 weeks now without any sign of resolution, how do I know this time will lead to progress??
@British_Airways More than 14 weeks later and we still haven’t even been offered a refund on the cancelled flight, as well as being left massively out of pocket for all this time, simply not good enough.
Hey @British_Airways, how can it take more than 8 weeks to get any kind of a response for flights we paid for and didn’t get to use??
Not even going into the costs incurred to get ourselves home??
Not exactly good customer service.