@News24 Hi
This crisis has not been resolved.
I do not know where to find help. Noone answers the real questions about payment @BonitasMedical
The delay is so frustrating as a provider with no payment and none accounts .
@BonitasMedical
I have tried every platform to send banking details. I'm now going to a 3rd month. I donot get any response.
Now it's up to me then to loose your customers cause this unprofessionalism and unethical conduct it's bad to witness.
@BonitasMedical This matter must be handled till solutions is served . You causing an unbalanced relationship between service provider and customer. Then this means all the chronic patients must be stopped just because you cabt handle a very small issue
@BonitasMedical your service cannot b handled then this means my clients I must push them away due to the unpfroffeionalism. Rather we settle the amount the and don't load my details cause it seems Noone wants to assist
@BonitasMedical I'm very annoyed and frustrated. I have spoke with more than 10 individuals. Boncap or momentum. I'm not sure what I must do on my side. No assistance at all
@BonitasMedical your service level needs to be reviewed it takes a mission to be assisted. One month if calling and no assistance. Your social platforms are useless
@MTNza For the past three months I'm stuck in between mtn farud and Mtn customer service.
I must be the one liasing with customer service and fraud department
@MTNza I have spent so much of my airtime calling all different departments of Mtn, from one department referred to the other, Talking to Nolwazi on fraud department with the system that's always offline, I have 4 contracts on my name that I want someone to send me the signed agreement