This International Guide Dog Day, we’re proud to celebrate our partnership with Lions Foundation of Canada and Air Canada helping train the next generation of guide dogs right here at Pearson.
From busy terminals to boarding gates, these future guides are learning to navigate it all so their future partners can do the same with confidence.
Airport Duty Manager Karen Dance was live on CP24 to talk about airport operations as the work week gets underway.
Karen also talked about “Ready, Set, Fly…with YYZ," an immersive airport familiarization tour that supports families and individuals with autism and other neurodivergent conditions.
In partnership with Autism Ontario and Air Transat, today marked Toronto Pearson’s third annual “Ready, Set, Fly…with YYZ” event ✈️ This immersive airport familiarization tour is designed to support families and individuals with autism and neurodivergent needs.
The event resembles a real-life experience navigating Canada’s busiest airport to help reduce anxiety about flying. In attendance for today’s simulation is approximately 200 people capturing all aspects of travelling: including check-in, security screening, boarding a real airplane, customs and interacting with airport staff.
It’s time for “Ready, Set, Fly…with YYZ!”
Toronto Pearson has teamed up with Autism Ontario and Air Transat for a unique and immersive airport familiarization tour aimed at supporting families and individuals with autism or neurodivergent needs.
The event provides participants with real-life experience navigating Canada’s busiest airport to help reduce anxiety about flying. In attendance for today’s simulation is approximately 200 people capturing all aspects of travelling, including check-in, security screening, boarding a real airplane, customs and interacting with airport staff.
Congratulations to Toronto Pearson International Airport for achieving an RHFAC Gold Rating for both Terminal 1 and Terminal 3! Everyone have the opportunity to travel with comfort, dignity, and independence. Read more in our blog https://t.co/nVJ67o7Odz
As one of Canada's busiest airports, @TorontoPearson's approach to providing accessible service to accommodate its diverse travellers is multifaceted. The goal? Make the airport experience inclusive, enjoyable and welcoming.
For International Guide Dog Day, Toronto Pearson partnered with the Lions Foundation of Canada Dog Guides and WestJet to create a training facility for new guide dogs. This partnership aims to enhance independent travel and customer service for travellers with all abilities. Meet Tesla, Quarry, Buttons, and Epic—some of our furry friends busy training at the airport and on a @WestJet aircraft. They'll soon be ready for takeoff !
Today is World Autism Awareness Day, created to increase the understanding and acceptance of people with autism. Together we can help create a world in which people with autism are fully supported, championed and celebrated! Toronto Pearson is the first airport in Canada to offer the Sunflower Program for passengers with invisible disabilities. Sunflower Lanyards are available to help identify passengers who may need extra help or additional time while travelling. https://t.co/Nu4tD8LLv4
Wheelchair and mobility assistance is provided by your airline. Arrangements should be made directly with your airline at least 48 hours before you travel. Be sure to advise your airline about any specific assistance or equipment you may need to travel through the airport or onboard the aircraft.
We provide a comfortable experience for all of our guests, including our four-legged friends. This pet relief area has artificial grass, trees or fire hydrants and disposable bags.
Toronto Pearson’s “Ready, Set, Fly…with YYZ” event partnered with @AutismONT, @airtransat, and other incredible organizations, to welcome families with kids with autism and neurodivergent needs. The event offered an immersive experience for everyone. https://t.co/2MoNcMNxuD
Use the time before your flight to recharge your electric wheelchair or other mobility device. Check out our charging stations in Terminals 1 and 3: https://t.co/rZ7MBKZsM5 #NAAW2023
In honour of National AccessAbility Week, paralympic medallist Andrew Haley, a GTAA revenue diversification and new business development manager and member of our accessibility employee resource group, shares his YYZ hopes and goals on accessibility. #NAAW2023
Need help hearing, or understanding English while at the airport? LanguageLine offers live language translation for passengers who are deaf, or hard of hearing or know limited English: https://t.co/ioIfScqHfo #NAAW2023
For passengers with sight loss, Aira assistive technology is available to help you navigate Toronto Pearson independently. Learn more: https://t.co/YTxR3zOi28 #NAAW2023
@ChrisRWiebe My sincere condolences. You are not alone. We went through a similar experience 4 years ago. I hope you and your wife take the time you need to heal.