@ZohaibA57243626 Hey @ZohaibA57243626,
We're sorry to hear about the delivery issue🙁. Please share your order ID with us so we can investigate and help resolve the situation as quickly as possible.🙂
@hzmajeed Hi @hzmajeed,
We’re sorry to hear about your experience🙁. Could you please share the details of your order so we can look into the missing items and delivery delay? We’re here to help!🙂
@ranisaifullah Hi @ranisaifullah,
We're sorry to hear about the issue with your order😕. Rest assured, we'll diligently investigate this matter, and you can expect to hear back from us within the next 24 hours.🙂
@_twinkle___toes We're pleased to inform you that we've processed a refund of PKR 384.99 for your order, as previously discussed. As a gesture of goodwill, we're also providing an additional refund of PKR 90.00. You can find the refund details in the email we've just sent you.😊
@_twinkle___toes Oh no, that's so frustrating. 😐We're truly sorry you were marked as delivered without receiving your order. Please share your Order ID so we can make it right?☺️
@googly2306 Oh no, that sounds like a recipe for disaster.😞 We're here to help now. Can you please share your Order ID so we can look into this and make things right? We'll get to the bottom of what went wrong and ensure you get the support you deserve. No more bots, just humans who care.☺️
@sohariaabbasi Hey, @sohariaabbasi, Hope you got your order sorted!😊 We're back up and running after that glitch. If not, please try again, and we'll get your favorite food to you ASAP.
@_twinkle___toes Hi @_twinkle___toes,
We apologize for the inconvenience caused by the cancellation of your order🙁. To assist you further and address this issue, could you please provide your order ID?🙂
@AdnanIsmailBul1@AdnanIsmailBul1, We've gone ahead and refunded the missing drinks to your Pandapay wallet - details are in your email. We're also addressing the issue with the rider's behavior, and our team is on it. Thanks for your patience! 😊
@AdnanIsmailBul1 Hi @AdnanIsmailBul1,
We apologize for the inconvenience you experienced with your recent order🙁. Rest assured, we'll diligently investigate this matter, and you can expect to hear back from us within the next 24 hours.🙂
@AnasBuledi Hi @AnasBuledi,
Thank you for taking out the time to get on a call with us. As discussed, we went ahead and proceeded with a refund. Also sent you a detailed email with all the necessary details.
@AnasBuledi Hey @AnasBuledi,
we're really sorry to hear about your experience😟. To address this issue, please provide your order ID so we can look into it and assist you further.🙂
@ziazulfii Hey @ziazulfii,
Sorry to hear about your experience with Foodpanda🙁. Could you please provide your order ID so we can look into this issue and assist you further?🙂
@KashifAliSidd Hey bud! We're so sorry to hear that it took over 2 hours to arrive and that items were missing.That's not the level of service we strive to provide, and for that, we're sorry. Can you please share your order ID with me so I can look into this further and make things right?😊
@omar_quraishi@omar_quraishi Hey bud! Sorry to hear that your cookie was missing from your Melbrew Karachi order via foodpanda. We're on it! We'll investigate and make it right. Thanks for bringing this to our attention!😊
@annyzaidi Hey @annyzaidi,
So sorry to hear that our service has been a letdown, we want to sort this out for you ASAP! Can you please share your registered email ID with us so we can look into this and get your card payment option up and running again? We're on it!😊
@khigirlinlhr Hey @khigirlinlhr,
Super sorry to hear about your troublesome experience with foodpanda lately, Could you please share the order ID details of your last order so we can look into the matter for you and sort things out?☺️