@TiptonSteve We’re sorry to hear that you didn’t enjoy the taste, and we appreciate you taking the time to let us know we understand how disappointing it can be. From time to time, we make updates to our formulas which can sometimes result in slight variations in taste, texture or appearance.
@nate85340 could you please share:
- A photo of the product showing the full name
- The lot number and expiration or best-by date (usually found on the bottom or side of the bottle or package)
- Where you purchased the product
Thank you for your patience as our team looks into this.
@nate85340 Hi there we’re so sorry you’re having this experience, and we truly appreciate you bringing it to our attention. Please know that product quality is extremely important to us at Force Factor, and our team will be looking into this as soon as possible.
@TackettHel64482 Hi Helen - we’re so sorry you’re having this experience, and we truly appreciate you bringing it to our attention. Can you please send us a DM so we can make this right?
@Theone0811@FDArecalls Hi there - we’re so sorry you’re having this experience, and we truly appreciate you bringing it to our attention. Please send us a private message so we can make this right.
@KimberlyHa54359 Hi Kimberly, thank you so much for the suggestion! Could you let us know which product you’re hoping to see refill packs for? We’ll be happy to share your feedback with our internal teams for consideration.
@neoliving1k Thank you for taking the time to share your feedback - we will be sure to pass it along to the appropriate teams for consideration. Please don’t hesitate to reach out if there’s anything else we can help with in the meantime!
@scubatropin Thank you for your reply! Selenium is clearly listed on the Nutrition Facts panel for both our Black Maca capsules and gummies. We appreciate your feedback and focus on consumer awareness, and we’re always open to improving communication to better support our customer experience.
@gvio968 Thank you for sharing your feedback - we’re sorry to hear about your experience. We do offer several Total Beets Blood Pressure Support options in gummy, capsule, and powder forms that are formulated without palm oil. You can explore those options here: https://t.co/xAJNQo5lGt
@jrb528 We're so sorry you’re having this experience and appreciate you bringing it to our attention. Please know that product quality is extremely important to us at Force Factor, and our team will be looking into this as soon as possible. Please send us a DM so we can make this right!
@GeraldG77201 Hi Gerald, we are so sorry to hear about this experience. Could you please send us a DM with the lot # and expiration date on this product? I can forward it to the team and have them look into this!