If that's not good business, you should reconsider how you treat your customers. This has been a huge inconvenience for thousands of people. Since you charge a premium price, people expect your phone to work when they want to use it. Do what's right. 2/2
@Verizon@VerizonSupport informing your customers that you're aware of the situation means absolutely nothing. Answer me this: Why is it down? When will it be fixed? And how are you going to compensate all of us? I think you should give a free month for every hour you're out. 1/2
@VerizonSupport saying that you are aware of it does not solve the issue at all. Is there a time frame? What is the reimbursement going to be like how do you plan to rectify this inexcusable service and customer service at the prices you charge? #answers#icanthearyounow
@amazon you’ve cancelled my mother’s order three times before shipping. This is her first and likely last time doing business with you. All attempts speaking with customer service have been futile. Please help.
Hey @amazon Two hours on the phone with customer service has equal not a single employee can speak fluently in English or even worse. Answer my questions. After being a customer for over 20 years, I’m starting to question why I continue to be disappointed with the service.