@Iberia you are getting worse once again the responsibility of trying to find the bag is down to us having to take time out to go to your service desk. You can’t even tell us which one to use at Madrid airport we have to find out ourselves.
@AmtrakNECAlerts The power lines arent impacting cell service or wifi. What would happen in a real emergency? People being stranded for 5 or 6 hours is terrible. No alternatives are being offered.
@AmtrakNECAlerts Thank you for the response. I would love to know how a major organization like Amtrak has such a poor communication system. How do your conductors not have the ability to communicate outside of a certain area. I appreciate that problems occur...I travel on Amtrak very frequently.
@AmtrakNECAlerts Why cant train 177 return to Newark or NYC. We can then all find alternative routes. The conductor is doing everything he can to keep people calm. However, he has little to no information. This is very poor!
@AmtrakNECAlerts I'm on 177 from NYC to Philadelphia...have been stationary for over an hour. The crew has no eta for us to move. If it's only a few trains to move through Metropark, why is it taking us over an hour? Why wasn't this delay announced in New York?
@AmtrakNECAlerts@emilylippiello Why did the train even leave NYC? Why were we not advised of a 3 hour delay before we left the station? We could all of made alternative arrangements?