Foscam UK

Foscam UK - The Official UK Distributor of Foscam Products.

[Foscam UK @FoscamUK]

Our Brand New Video Doorbell is now available!
Click here to find out more -https://t.co/THwnQa9vhv

[Foscam UK @FoscamUK]

@SarahJOtter Hi Sarah,

In this case please contact the seller on Amazon or if easier, open a live chat with Amazon directly and they will be able to assist with your warranty claim.

Unfortunately as the UK distributor we're unable to advise on orders that didn't originate from us directly.

[Foscam UK @FoscamUK]

@BieleckiPawel Hi Pawel,

Thanks for reaching out!

You can block promotional messages within the Foscam app's settings under the account section.

For any bugs you can report them within the app and through us at [email protected].

Take care
Foscam UK

[Foscam UK @FoscamUK]

@the_roadie_ Hi,

Thanks for reaching out, please ensure you have the latest Foscam VMS from https://t.co/w9OH3YV454
If you are still experiencing the same issue, please create a case with [email protected] and they will look in to this for you.

Take care!
Foscam UK

[Foscam UK @FoscamUK]

@villageweather Hi there,

Thank you for reaching out.

If you are still having difficulties with the camera please feel free to get in touch.

Our friendly team can be contacted via email, telephone or live chat on https://t.co/Opj2SGdEUB.

Many Thanks
Sam

[Foscam UK @FoscamUK]

@Bonzo1805 Hi Chris,

For this issue we recommend contacting @foscam as they will be able to assist further with your sharing camera error.

Many Thanks
James
Foscam UK

[Foscam UK @FoscamUK]

@Bonzo1805 Hi Chris,

Hopefully they can resolve the issue soon, as so far we have not had any further reports of a similar issue and this seems to be either account or app specific.

Many Thanks
James

[Foscam UK @FoscamUK]

@Bonzo1805 Hi Chris,

Thank you for getting in touch, we are sorry that the share your camera feature is still not working after our support attempts.

As this appears to be an account level issue, please could you contact [email protected].

Many Thanks
James
Foscam UK

[Foscam UK @FoscamUK]

@Bonzo1805 Hi Chris,

Thanks for reaching out,

Please could you try removing all members from the family and then one by one add each again.

If you encounter the error again please contact [email protected].

Many Thanks
James

[Foscam UK @FoscamUK]

@eamonn1983 Hi Eamonn,

Thanks for reaching out, may I ask if your router is duel band 2gh + 5ghz combined as one network ?

If so you could try splitting them to separate 2g and 5g Wi-Fi networks and then connect your C1 only to the 2g network.

[Foscam UK @FoscamUK]

@petersawbo Hi Peter,

Thank you for reaching out, sometimes our phone lines are busier than usual however we always try to get back to people within a 24 hour period.

The best way to get in touch is via livechat from 10am - 6pm on https://t.co/Opj2SGdEUB or by emailing [email protected]

[Foscam UK @FoscamUK]

@chris_dj54 Hi Chris,

Thanks for reaching out, our lines have reopened and we are also available via the Foscam UK live chat.

If you need further assistance please feel free to drop us a DM :)

Many thanks
James
Foscam UK

[Foscam UK @FoscamUK]

@eamonn1983 Hi Eamonn,

Thanks for reaching out, could you turn your router off for 5 minutes an if you haven't already factory reset the C1 and reconnect

If the problem persists please reach out to [email protected] via email and they will be more than happy to assist.

James
Foscam UK

[Foscam UK @FoscamUK]

@AndyG70 @foscam @alexa99 Hi Andy,

The Alexa Function can now be found under account and Voice Service within the Foscam App.

Many Thanks
Sam
Foscam UK

[Foscam UK @FoscamUK]

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[Foscam UK @FoscamUK]

Our Big Bank Holiday Sale is now here!
Up To 25% off the entire store with free shipping over £99
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[Shy Keenan @ShyKeenan]

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[Foscam UK @FoscamUK]

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[Foscam UK @FoscamUK]

Need help with your Foscam? Take a look through our support section with how to guides on getting your camera up and running

https://t.co/d79XtbiStv