Rhian Foster

[Rhian Foster @FosterRhian]

@JohnLewisRetail Any update please?

[Rhian Foster @FosterRhian]

@JohnLewisRetail yet I’m told to contact lenovo.
The customer sevice rep (achraf) tells me this can’t be escalated to a supervisor. The guarantee appears worthless, as is the customer service. I always shop with JL for your service and guarantee. What a disgrace.

[Rhian Foster @FosterRhian]

@JohnLewisRetail John Lewis please can you make contact to help me understand why my warranty isn’t worth the paper it’s written on please?

[Rhian Foster @FosterRhian]

@JohnLewisRetail I have, twice, refusing all help

[Rhian Foster @FosterRhian]

@JohnLewisRetail-1.5 hrs on live chat, and a separate ignored request and now a call to your customer services who tell me the 2 year warranty for my laptop doesn’t include a broken hinge. The guarantee clearly states a repair can be made in the event any functioning part fails.

[Rhian Foster @FosterRhian]

@MS_HelpCare Mark, I’ve had a what’s app call from one saying they’re from marks and Spencer’s. The flowers were from a faulty batch and if I provide my back details they will give me a refund. I challenged this, he hung up. What is going on?!

[Rhian Foster @FosterRhian]

@marksandspencer I returned to work today after a 7 month break with breast cancer. I was presented with some lovely flowers from my colleagues from M&S.
when I opened the wrapper, they looked like this. Disappointed 😞

[Rhian Foster @FosterRhian]

@michaelsheen @SwanseaCouncil @dylanthomasthea Thank you all- the gentleman was given tickets 👏🏻

[Rhian Foster @FosterRhian]

@michaelsheen can you help?

[Rhian Foster @FosterRhian]

@michaelsheen can you help?

[Rhian Foster @FosterRhian]

@Tesco I called your Swansea marina shop to explain if left a large multi pack of crisps i’d paid for at the till (I have the receipt) only to be told they hadn’t been logged as lost property, if I wanted to prove it I was welcome to come and watch the CCTV and show the staff!

[Rhian Foster @FosterRhian]

@AqualisaShowers That doesn’t work as an e mail address....

[Rhian Foster @FosterRhian]

@AqualisaShowers 2 yrs ago we bought & installed your electric shower .However, just under 2 years after installation, it’s dead! Your customer services department has told me it’s bad luck... is this what all customers should expect? Shocking service, disappointing product

[Rhian Foster @FosterRhian]

@AqualisaShowers Is this the mail address? [email protected]?

[Rhian Foster @FosterRhian]

@GovernmentLegal I have been trying to contact your litigation department unsuccessfully for nearly a month, with the promise 5 times of a call back. Why is Covid still an excuse for not helping??

[Rhian Foster @FosterRhian]

@denbypottery I’m looking to order a new dinner set, and have checked your site on numerous occasions over the last few weeks but there are many, many items out of stock. Do you have any idea when your stock will be available? Thanks

[Rhian Foster @FosterRhian]

@MazChoudhary @bishprimary Yes!!

[Rhian Foster @FosterRhian]

Help raise £5000 to help a family whose house has been destroyed by fire. #donate on @justgiving and RT. Thanks! https://t.co/4cmeAELvoD

[Rhian Foster @FosterRhian]

@robdelaney are you doing any uk stand up dates this year?