Foundation Help

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[Foundation Help @FoundationHelp]

As part of our transition to Blackdove, Support has moved ✨

If you’ve reached out via DMs and your issue hasn’t been resolved, contact us via our Help Center:
🔗 https://t.co/KAw7Dlb7AA

Or email us directly at
📩 [email protected]

We’re here to help 🤝

[Foundation 🌐 @foundation]

Foundation has been acquired by Blackdove.

This marks the platform’s next chapter, with operations continuing under new ownership.

Learn more about the transition and what stays the same from @saturnial → https://t.co/uHIQCihfqp

[Foundation Help @FoundationHelp]

@ManikVisuals @lovaniceth hello,

I am not sure what the tag is for?

[Foundation Help @FoundationHelp]

@Halinaaaaaaaaa @foundation @Blackdoveart @opensea If you have your token listed on Foundation it cannot be purchased on OpenSea. If you want it listed on OpenSea you should list it there instead.

[Foundation Help @FoundationHelp]

@Halinaaaaaaaaa @foundation @Blackdoveart @opensea To be clear, it's showing this account as the owner of the token due to the fact that you have the NFT listed for sale on Foundation. When you list a NFT on FND, our sales contract takes custody of the token. Unlisting it will return the token to you.

[Foundation Help @FoundationHelp]

@Halinaaaaaaaaa @foundation @Blackdoveart @opensea I am not sure why that page is not loading, but this is not something we have control over. You will need to contact OpenSea support for this.

[Foundation Help @FoundationHelp]

@ROBN2KOOL @mil_itia @NONE32X32 looks like it's working again:

https://t.co/ru4GCGoxne

[Foundation Help @FoundationHelp]

@mil_itia @NONE32X32 @ROBN2KOOL thank you!

[Foundation Help @FoundationHelp]

@NONE32X32 @mil_itia @ROBN2KOOL well, the 404 is embeded in the metadata I linked above

[Foundation Help @FoundationHelp]

@NONE32X32 @mil_itia @ROBN2KOOL here is the 404:

https://t.co/oDGuI9edHY

[Foundation Help @FoundationHelp]

@num1crush @foundation @manifoldxyz these should all be fixed now

[Foundation Help @FoundationHelp]

@thisisomgart @foundation this should be working now

[Foundation Help @FoundationHelp]

@num1crush @foundation @manifoldxyz can you send a link to this so we can investigate?

[Foundation Help @FoundationHelp]

@MartaTimmer @foundation @manifoldxyz just replied 👍

[Foundation Help @FoundationHelp]

@THE_SWOK3_1er @foundation @Blackdoveart @privy_io @thirdweb I was just going to message you, that's odd that it reverted...

I just refreshed the metadata again and can confirm it's working

if it happens again please let us know

[Foundation 🌐 @foundation]

Update: @FoundationHelp is back online 🫡

[Foundation Help @FoundationHelp]

@TheDarkRayne @foundation @manifoldxyz That sounds frustrating, we are under new management now and are hoping to be as responsive to support issues as we can. The Manifold indexing issues should be addressed as should your profile not loading.

Please let us know if you have any other issues.

[Foundation Help @FoundationHelp]

@TheDarkRayne @foundation @manifoldxyz It looks like you emailed / filed a support ticket on Sunday and I replied on Monday and never heard back from you.

[Foundation Help @FoundationHelp]

@MagdaGangsta @foundation @manifoldxyz The WalletConnect option will be removed soon as it's no longer needed. The system is set up where it will scan with for detected ETH wallets and populate options based on what it finds. This system is powered by @privy_io

[Foundation Help @FoundationHelp]

@DD_ArtPulse @foundation All good 👍

[Foundation Help @FoundationHelp]

@foundation We're back!