FragilePAK

FragilePAK Customer Service, here to help with your needs. Damage Free Guaranteed!

[FragilePAK @FragilePak]

@CBassMommyDoc @ballarddesigns We are extremely sorry to hear about the issues regarding the delivery of your order. We want to thank you for providing the order’s pro number, it has been passed to a senior representative and we will provide an update with a solution as soon as possible. Thank you.

[FragilePAK @FragilePak]

@scottbu96148635 @shopmyexchange We are extremely sorry to hear about the lack of service you have received from us. We have gotten your order’s pro number and will be providing an update with a solution as soon as possible. Thank you.

[FragilePAK @FragilePak]

@retiredfed32 @MontanaRoots @FedEx Thank you for providing the order’s pro number. We will investigate into the issue regarding the order and will provide an update as soon as possible.

[FragilePAK @FragilePak]

@retiredfed32 @MontanaRoots @FedEx We are extremely concerned to hear about your issues regarding the customer service you have received. We would love to investigate further. If you could please provide the order’s pro number, that would be great. Thank you.

[FragilePAK @FragilePak]

@TauTechnoMecha @TempurPedic You should be able to now. Thank you

[FragilePAK @FragilePak]

@frenchcori Ok sounds great. Just double checking again, was your order delivered yesterday?

[FragilePAK @FragilePak]

@frenchcori We wanted to double check and make sure this order was taken care of. Has it been delivered and can we consider this complaint closed?

[FragilePAK @FragilePak]

@frenchcori We are having issues with the phone number on the order for the account. If you could please double check to make sure it is correct that would be great. Once we have that it should be ready to schedule.

[FragilePAK @FragilePak]

@krausebt @shopmyexchange We wanted to check in and see if there was still an issue with this order. Have you been able to schedule the delivery?

[FragilePAK @FragilePak]

@profrbj @ballarddesigns If you need anything else please let us know. Thank you.

[FragilePAK @FragilePak]

@profrbj @ballarddesigns We have an update regarding your order. The service that we were instructed to perform was a threshold service that includes bring the furniture to the first threshold. We apologize for the confusion and you should reach out to the retailer if you want an upgrade.

[FragilePAK @FragilePak]

@profrbj @ballarddesigns Thank you for providing the pro number. It has been passed along to a senior level representative who will get working on finding a solution. We will provide an update as soon as possible. Thank you.

[FragilePAK @FragilePak]

@profrbj @ballarddesigns Thank you for your patience and we look forward to solving this matter shortly. - AR

[FragilePAK @FragilePak]

@krausebt @shopmyexchange Yes we have an update regarding your order. We are moving the package to its correct final destination warehouse and it will be ready to schedule by Wednesday. If there are any other issues with the order please let us know. Thank you.

[FragilePAK @FragilePak]

@krausebt @shopmyexchange Thank you for providing the pro number. It has been passed along to a senior level representative and we will provide an update as soon as possible.

[FragilePAK @FragilePak]

@mickyblueseeums @VibeKayaks We understand your frustration. In order for us to be able to help right away we need the pro number (the one with a U in it). If you could provide that, it would be much appreciated! Thank you.