Francesca Belmer

Marketing advocate. Humanitarian. In love with life and wine.

[Francesca Belmer @FrancescaJo_]

@SRPconnect still just standing outside at 1:20 in the morning. Cool.

[Francesca Belmer @FrancescaJo_]

@SRPconnect We’re literally locked out of our house in the rain because the power has gone out yet again. Fix your power grid. This is ridiculous.

[Francesca Belmer @FrancescaJo_]

@UPS no response?

[Francesca Belmer @FrancescaJo_]

@UPS where is my package? I paid to reschedule the delivery date. It was confirmed. Now my tracking number doesn’t provide any details.

[Francesca Belmer @FrancescaJo_]

@UPS Your delivery driver needs to be trained on how to enter through a gate that’s located off a main road. Instead of claiming to attempt a delivery, when they did not.

[Francesca Belmer @FrancescaJo_]

@AmericanAir Me again. The one stranded for 48 hours & counting. First it was weather, fine. Then it was mechanical issues, not fine. Now it’s that your flights don’t have enough attendants, absolute joke. And don’t tell me to DM you when you only direct me to submit a ticket.

[Francesca Belmer @FrancescaJo_]

@AmericanAir Hey @AmericanAir No response? Worse than our DM conversation where you told me to submit a ticket once my travel was complete. Absolute joke of a company.

[Francesca Belmer @FrancescaJo_]

@AmericanAir I could drive from DSM to PHX faster than this. Direct flight cancelled Mon AM, Tues AM & now delayed to LAX so I’ll miss my connection to PHX. Are you serious!? Not to mention your CS rep that forgot to hang up before bitching about me after I was very polite.

[Francesca Belmer @FrancescaJo_]

@AmericanAir I did. And you offered nothing other than a weak apology.

[Francesca Belmer @FrancescaJo_]

@AmericanAir I’ve been waiting on a refund since March 26. Ticket still says it’s in progress. It’s been 3 weeks & you don’t provide anyway to contact you.

[Francesca Belmer @FrancescaJo_]

@FedExHelp your delivery driver didn’t attempt delivery, as proven by my Ring camera, and now my package won’t arrive until Monday when I needed it today. I have specific delivery instructions listed in my account.

[Francesca Belmer @FrancescaJo_]

@UPS No response

[Francesca Belmer @FrancescaJo_]

@UPS how is it that only your drivers have an issue getting into our community? FedEx, USPS, even DHL – all fine. Deliver my package.

[Francesca Belmer @FrancescaJo_]

@UPS I did.

[Francesca Belmer @FrancescaJo_]

Hey @CenturyLink still without internet and your tech cancelled our service appointment that was scheduled for tomorrow without notice or reason. A+ customer service.

[Francesca Belmer @FrancescaJo_]

@CenturyLink came home to no internet and can’t reach anyone by phone or online. Great service on NYE. Contact me immediately.

[Francesca Belmer @FrancescaJo_]

@LeadingReport “An election expert’s report shows…” — doesn’t cite the expert or the report. Sounds legit.

[Francesca Belmer @FrancescaJo_]

@AmericanAir Flight 2633 MIA -> PHX still says we’re leaving in 7 minutes. We haven’t boarded yet. What’s going on?

Also, haven’t forgotten your employee stole my AirPods.

[Francesca Belmer @FrancescaJo_]

@AmericanAir so just no response?

[Francesca Belmer @FrancescaJo_]

@AmericanAir So your employee stole my belongings (gps proof), and your response is that AA isn’t responsible for their actions or to rectify this in anyway, and that I should wait for them to turn up in Lost & Found — when they were stolen. Did I get that right?