Francesca Mayr

Director of Marketing & Engagement at @helloGLOBO -- Collaboration, Empathy, Creativity and Design

[GLOBO @helloGLOBO]

What do better collaboration, less stress, & greater morale have in common? They're all linked to empathetic workplaces. Here's how a culture of empathy can positively impact your organization (& the world).

https://t.co/5By8xxlDWy

#TheFutureIsEmpathetic #LanguageAccess

[Francesca Mayr @FrancescaMayr]

Loved getting to talk #languageaccess at this summit — really great content throughout both days. If you’re designing telehealth solutions, def worth checking out!

[GLOBO @helloGLOBO]

We had the opportunity to discuss how health systems can incorporate language access into their telehealth plans at the National Telehealth Summit. Fast forward to 1:03:00 to check it out!

https://t.co/7pfVIyaTzK

#languageaccess #telehealthcare #virtualcare

[GLOBO @helloGLOBO]

We had the opportunity to discuss how health systems can incorporate language access into their telehealth plans at the National Telehealth Summit. Fast forward to 1:03:00 to check it out!

https://t.co/7pfVIyaTzK

#languageaccess #telehealthcare #virtualcare

[GLOBO @helloGLOBO]

Wondering what's new at GLOBO? Check out the latest edition of The GLOBO Times to find out! 📰

https://t.co/OxZYcwZBWS

#LanguageAccess #LanguageServices

[Francesca Mayr @FrancescaMayr]

Doing a lot of thinking about language-inclusive virtual care! Do you have experience designing or implementing telehealth programs? What's working / not working?

[GLOBO @helloGLOBO]

Virtual care is here to stay -- here's how to make sure your limited-English speaking patients have equal access to care and services.

https://t.co/5xYQ8kQKd7

#healthequity #languageaccess #languageservices

[GLOBO @helloGLOBO]

Virtual care is here to stay -- here's how to make sure your limited-English speaking patients have equal access to care and services.

https://t.co/5xYQ8kQKd7

#healthequity #languageaccess #languageservices

[GLOBO @helloGLOBO]

As a grand finale to a great #CustomerServiceWeek2020 a very special thank you to GLOBO #interpreters 👏🚀💛

https://t.co/VOMC7T3t1Z

#languageaccess #healthequity #thefutureisempathetic #interpretingservices #languagesupport #customerexperience

[GLOBO @helloGLOBO]

Thank you to the GLOBO interpreters and translators working to ensure language access. You make our world a better place 💛 https://t.co/PP9zAnrr26 #InternationalTranslationDay #Interpreters #Translators #LanguageAccess #LanguageSolutions #LanguageServices

[debbie millman @debbiemillman]

“I don't think that the opposite of fear is bravery. I think the opposite of fear is empathy.” —Elizabeth Gilbert (@GilbertLiz) on Design Matters: https://t.co/ymq4meMiVv

[Yuan 源 @theyuanstudio]

👋 Design Twitter, recently I started researching and saving design books written by women and people of color.

It has grown into a collection that also includes books about research and content strategy.

https://t.co/z8ZdBN5g8K

Spread the word if you find it useful. ❤️

[Eliza Pollack @elizaPHL]

just a reminder that #digitalliteracy continues to be at the core of *everything* right now - i've been trying to get a covid test & have had to navigate confusing websites, online payment & insurance portals, telemed visits & e signatures - the literacy required is astounding...

[Ellen Lupton @ellenLupton]

Today, on the final session of Designing on the Front Lines, Natasha Margot Blum will talk about death, dying, and Covid-19. Join Natasha and other speakers at 5pm EST, Fri July 31. Register: https://t.co/CnuKGqhGY0 @EmergDesign @cooperhewitt

[Francesca Mayr @FrancescaMayr]

👏 It's exciting to witness the rapid adoption and implementation of telehealth solutions over the past few months! There's a design challenge here: How might we continue to make them more accessible over time?

[GLOBO @helloGLOBO]

Major disparities can take place when communication is ineffective, with nearly 9% of the U.S. population at risk for an adverse event because of language barriers. We're here to help prevent that.https://t.co/kf5mrgHpfX #healthequity #telehealth

[David Gauntlett @davidgauntlett]

This is *tomorrow* at this time of day (11am in Toronto, or whatever that time is for you in the world) - do join us:

[GLOBO @helloGLOBO]

How accessible are your services to limited-English speakers? Ensure equal access to everyone by designing a comprehensive Language Access Plan. Get the free workbook and start today. https://t.co/gFYzSxTCDL #LanguageAccess

[Francesca Mayr @FrancescaMayr]

Now more than ever, providing an empathic #CustomerExperience can create trust when everything feels a little wobbly. Check out this guide for thoughts on how to know your language partner can support your customers. #TheFutureisEmpathetic #ContactCenter

[GLOBO @helloGLOBO]

Provide better experiences for your multilingual callers and improve Customer Satisfaction Scores. Download our free guide today. https://t.co/n689MEuyOl #LanguageAccess #CustomerExperience #ContactCenter

[GLOBO @helloGLOBO]

Healthcare is rapidly changing to meet the demands of the COVID-19 pandemic, with CMS recently expanding support for telemedicine. Here's what to look for when seeking telehealth support for your limited-English speaking patients. https://t.co/7jDYhHesDr #LanguageAccess

[GLOBO @helloGLOBO]

In honor of National ASL Day, we'd like to thank all of the ASL interpreters who have been working to provide critical information to the deaf & hard of hearing community in the midst of COVID-19. Thank you for your dedication 🖤 #NationalASLDay

[GLOBO @helloGLOBO]

GLOBO is proud to support the City of Philadelphia in providing critical COVID-19 updates to Spanish speakers. #CoronavirusPrevention