Frank Observer

Observer, Engineer, Working Professional. This is the official account of Frank Observer aur hann hamari koi branch nhi hai 😉

[Frank Observer @FrankObserver]

I ordered soan papdi from Bikanerwala using @zomato & as a surprise, they sent me packet wala soan papdi instead of a freshly prepared one. They refused to replace it. As another surprise, @zomatocare also didn't help me.
What kind of things I am facing on Diwali? Disappointed!

[Frank Observer @FrankObserver]

@SwiggyCares @Swiggy This is a serious food safety concern and an extremely disappointing experience. Please look into this urgently and help with a proper resolution. I’m happy to share order details and proofs again via DM if needed.
#swiggy #foodsafetyconcern

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[Frank Observer @FrankObserver]

Dear @SwiggyCares,
A few days ago I ordered 8 rasmalai dabbas from Wow Kulfi via the @Swiggy app. All 8 were spoiled and rotten, even though each pack showed an expiry of July 2026.

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[Frank Observer @FrankObserver]

@SwiggyCares @Swiggy One person who ate a dabba got food poisoning. I immediately raised this on in‑app chat, shared all details with photos as proof, and was told I’d get an update within 24–48 hours. It’s been several days now with no resolution or follow‑up.

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[Frank Observer @FrankObserver]

@XpressBees_IN
There is an order supposed to be delivered today, but as expected, this time also you haven't delivered. Why does it always happen when you are the delivery partner? It's really disappointing!

[Frank Observer @FrankObserver]

@zomatocare @zomatocare
Any update on my order ID shared via DM? Looking forward to your resolution and refund as discussed. Thanks

[Frank Observer @FrankObserver]

@zomato
@zomatocare

I’m really unhappy with my order experience today and need this escalated. My pizza was delivered in an open bag instead of your proper hot bag.

Because of this, all the pizza boxes were wet and the pizzas reached completely cold.

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[Frank Observer @FrankObserver]

@zomatocare @zomatocare
Thanks for responding. I’ve shared my order ID and full details via DM. Request you to review this quickly and provide a fair resolution and refund, given the condition of the order and my experience.

[Frank Observer @FrankObserver]

@zomato @zomatocare @zomato @zomatocare

I paid for fresh, hot pizza but not cold, soggy bread. I expect a full refund and a proper response. If you need order details or more info, I’m happy to share them via DM.

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[Frank Observer @FrankObserver]

@zomato @zomatocare

I contacted your chat support and explained everything but the agent didn’t understand the issue properly and was not talking professionally. This shows zero accountability towards regular customers.

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[Frank Observer @FrankObserver]

@JioMart_Support @JioMart_Support team, Thank you so much! I truly appreciate your help resolving this after all the calls, complaints, and back and forth.
Finally got the resolution, kudos to the Jiomart's X team! 🙌

[Frank Observer @FrankObserver]

@JioMart @JioMart_Support @reliancejio
Received defective grey sweatshirt from recent order. Return denied twice despite clear evidence of issue & policy allowance. Please DM to resolve with return/refund ASAP! #JioMart #ConsumerRights

[Frank Observer @FrankObserver]

@JioMart_Support @JioMart_Support
Thanks very much, I will wait for your next communication.
If you can also give any SLA for this complaint to be resolved, that would be helpful. Thanks once again.

[Frank Observer @FrankObserver]

@JioMart_Support @JioMart_Support
Please check your DM, details are shared. Thanks

[Frank Observer @FrankObserver]

@JioMart_Support @JioMart_Support @reliancejio
Need your attention to this matter

[Frank Observer @FrankObserver]

@JioMart_Support Okay but how???
As I said I am not able to send you the DM somehow, I don't know what the reason is?
Please help resolve my concern somehow, I don't know what to do here.

[Frank Observer @FrankObserver]

@JioMart_Support @JioMart_Support I think you guys are not much interested in looking into my issue and clearly I see I am not getting much help from you guys. What kind of customer support are you? You should have taken the lesson from other org like @amazonIN @MyntraSupport

Disappointed!!!

[Frank Observer @FrankObserver]

@JioMart_Support Tried multiple times but it seems the DM button is not working on your account, not able to send any the msg. Is there any restriction put from your side, please check once and confirm.

[Frank Observer @FrankObserver]

@AskPerplexity
Create a video where the cat is speaking, "how are you?"

[Frank Observer @FrankObserver]

@IRCTCofficial
QQ: For a Non-AC 2S train e-ticket booking, will there be deducting clerkage charges if its still waitlisted even after chart preparation and got auto-cancelled?