Frank Graham

Aspiring golfer, professional lounger, and part time Architect

[Frank Graham @Franq_g]

@AmericanAir posting feedback online but seems only way to make a difference in your algorithm.
2 issues and two different planes, 3 different terminals. Now back to gate due attendant is over time on a 65min flight
0 reason to impact passengers due to this many of your errors.

[Frank Graham @Franq_g]

@AmericanAir where can I see flight upgrade lists?
My automatic added to list does not seem to be happening on flight.

[Frank Graham @Franq_g]

@AmericanAir for reference on my next trip.. Purchased a business ticket but partner airline seats me middle seat in different section. Should I have done something different?

[Frank Graham @Franq_g]

@ryanarey are you going to do any more Willow recaps?

[Frank Graham @Franq_g]

@ryanarey Are you doing Willow recaps for remainder of the season?

[Frank Graham @Franq_g]

@HunterYurachek

[Frank Graham @Franq_g]

@AmericanAir flight 1992 almost an hour on at the gate with closed door at 100*+ with no AC. Do better.

[Frank Graham @Franq_g]

@KNWAFOX24 had packages stolen this afternoon. Reported to FayPD.

[Frank Graham @Franq_g]

@dpshow how many season ending injuries have to happen on @WashingtonNFL field before you replace it?!?!

[Frank Graham @Franq_g]

Feel that you should offer the seat or seats to the customer who paid for it. When a passenger pays a premium for a seat don’t think you should offer that to others who did not pay for it.

[Frank Graham @Franq_g]

@AmericanAir purchased 1st class ticket and after weather delay missed my connection. Thought you would do the right thing but guess not. Two different people upgraded. Guess not. #kickintheteeth

[Frank Graham @Franq_g]

Why did you not offer me the seat when you rebooked me?

[Frank Graham @Franq_g]

@AmericanAir 6hr delay, to fly to XNA to then fly back to DFW. It’s Sunday and the airport is closed. Please Advise.

[Frank Graham @Franq_g]

@Marriott the staff at Las Vegas Marriott is amazing. In a city that is not my favorite I think I’ve found my favorite hotel crew.

[Frank Graham @Franq_g]

@DIRECTVService please tell me how to get support for the iPad and iPhone apps. Call tech support, no understanding of my questions. Below is my iPhone challenge. Worked fine a few days ago. iPad will connect for 15sec then error can’t connect to DVR. Help please.

[Frank Graham @Franq_g]

@AmericanAir Pilot told us that at 3:30. Unsure the logic to make a flight of people to wait this long for AA to ship cargo. FedEx is much better at that.

[Frank Graham @Franq_g]

@AmericanAir can you provide an update on flight 2622?

[Frank Graham @Franq_g]

⁦@ArkRazorbacks⁩ ⁦@Walmart⁩ I understand the business of college sports but this is just gross. As a season ticket holder and ⁦booster it makes me a bit embarrassed.

[Frank Graham @Franq_g]

After a mechanical problem I missed my connection.Typical stories of a business traveler. Absolutely no reflection in the amazing men and woman I’ve spoken to in helping me get home but it’s a gut punch when I land when I connection takes off 5min thanks for nothing @AmericanAir