shealee free

[shealee free @FreeShealee]

@IKEACanada is happy for you to spend tens of thousands in their store but post sales has been horrible! Not that I’m convinced posting will do anything to help the refund, I hope it is a cautionary story for those looking to do a large reno.

[shealee free @FreeShealee]

We purchased our new kitchen through @IKEACanada . We were one of the first clients to use their new kitchen design center and very understanding when multiple changes/orders had to be made due to it being new and growing pains.

[shealee free @FreeShealee]

I have called over a dozen times, emails and opened cases. I have been assured on multiple occasions I would get a call back and unfortunately that has not happened. Needless to say, their customer experience needs a lot of work.