@rachaeleckardt@Nordstrom Hey there Rachael! So sorry to hear about your changing pad! Go ahead and reach out to Nordstroms about your pad and if they are unable to help you, feel free to reach out to FP CS at [email protected] π
@Jenn_Jenn_10 Oh no! This is not the norm for our products. Please reach out to our amazing customer service team at [email protected]. They would love to help you find a solution for your bag! π
@shahadalFrayan Hi Shahad! We have been working with you via email to get that package back out to you as it was returned to us. Please be sure to check your email.
@PRiNCESSOFKiCKS Since each babe can be so different, we always recommend measuring your babeβs feet from heel to toe! Then use our sizing guide: https://t.co/JGo8ZYLmxc to see which size moccs or shoes are going to work best.
@lolitapsych Oh no! We suggest signing up for the email alert on the pair you want. And defiantly ask CS just because sometimes they can do extra digging for a pair. π
@CoffeetoCasket Yes, they are friend. If you have anymore questions about ordering, you can use the Live chat feature on our site or email us at [email protected] π