@srn3kor Hello! So sorry for the inconvenience, Sir. Our helpline number is 18002660640. We have escalated your complaint, which will be handled asap. We value your trust in us and will get back at the earliest.
@savioCfreitas@MedNegClaim@IJaising Hello Mr Savio, we have attempted to contact you several times over a replacement! We have also asked for details so that we can conduct an investigation. However, so far we have not received an affirmation on either. We request your cooperation so that we can expedite processes.
@savioCfreitas @nobelhygiene @forum4consumers Hello Sir, as you yourself said, the first diaper was alright. Ants may have entered due to poor storage conditions in the shop, or at your home. Our Customer Delight Officer contacted you, and will call back for batch related details on Monday. Request you to please help us.
@savioCfreitas @nobelhygiene @forum4consumers Leave behind ants, even human hands don't touch our diapers which are made in pristine, 140feet+ long machines.
We assure you we will take up this complaint and carry a thorough investigation into what could have occured. Thank you for your patience.
@savioCfreitas @nobelhygiene @forum4consumers Hi Sir, we understand your concern, and are looking into it. We will require details of purchase, location of purchase and storing, manufacturing date, and batch details. If you have been a regular user you know the value we give quality.
@BAbhiroop@johari_kartik Sir, as explained since the diapers were bought from Amazon it is out of our purview to directly exchange them. Further, we have tested the samples and confirmed that they are intact and do not have defects. Please do call us back so we can work together on finding a solution.
@BAbhiroop Good afternoon Sir. We have been trying to reach you over the last one week. We apologise for the inconvenience and have been working to resolve your issue. Please do call back on 9930271257.
@BAbhiroop Hello Sir, we are terribly sorry for the inconvenience you are facing. We have updated the customer service team, and you shall receive a call back shortly. We are working to expedite the resolution of your problem at the earliest. Please bear with us.
Adulting is hard but atleast now you don't have to look for restrooms all throughout the day because Friends Adult Diapers got your back.
@FriendsDiaper#FriendsAdultDiapers
@srn3kor Hi Mr Srinivasa, we understand our Customer Delight Officer has spoken to you, and the corrected order is on it's way to your place! Thank you for giving us the chance to serve you. :)