Frontier Internet

A Verizon Company - Building Gigabit America

[Frontier Internet @FrontierCorp]

Our next chapter is here: we are officially part of @Verizon!

This move combines our lightning-fast fiber footprint with America’s best 5G network. That means customers get more choices and greater value than ever before.

Read all the details here: https://t.co/oy2ccIc4ab

[Frontier Internet @FrontierCorp]

@dallasbirdie Hi there, if you could please send us a DM, I would gladly look into this further for you. -Ryan

[Frontier Internet @FrontierCorp]

@Siefkin Sure, I'll send you a DM to get us started. -Ryan

[Frontier Internet @FrontierCorp]

@Andiyougoon13 Hi, Andy. I'm here to help! Feel free to message us directly so that we can look into your service issue.
-Eric https://t.co/v5LdspKQqP

[Frontier Internet @FrontierCorp]

@Soocity86 Hi, Jeremy. I'm here to help! If you can message us directly, we can retrieve additional information about your issue, provide outage details and more.
-Eric https://t.co/v5LdspKQqP

[Frontier Internet @FrontierCorp]

Catch every goal and thrilling play!🏆⚽ Reserve your spot for the world's best soccer tournament. With Frontier Fiber and YouTube TV, enjoy a fiber-fast connection and the best seat for all the live action. Add YouTube TV to your plan today! https://t.co/ylT0VYsyVp

[Frontier Internet @FrontierCorp]

@PenX1213 Would it be ok if I attempt to send you a DM?-Ryan

[Frontier Internet @FrontierCorp]

@TerranceDClark1 Hi, Terrance. I'm here to help! Feel free to message us directly so that we can look into your connection issue.
-Eric https://t.co/v5LdspKQqP

[Frontier Internet @FrontierCorp]

@C50_FC Hello. I completely understand your frustration if you are not receiving the confirmation code. I would be more than happy to assist you if you can send a direct message, so I can get additional information. -Ron

[Frontier Internet @FrontierCorp]

@Byzantine_Icon Hello. I completely understand your concerns that your service is down. We had a line ripped down that caused a service outage. We have teams on-site now repairing the fiber lines. We do not have an ETR at this time. We are here 24/7 on social media for updates. -Ron

[Frontier Internet @FrontierCorp]

@Gilocity Hi, Gil. I'm here to help! Feel free to message us directly so that we can better assist you with your service issue.
-Eric https://t.co/v5LdspKQqP

[Frontier Internet @FrontierCorp]

@SaltyStik The information needs to be submitted to Engineering. They are not customer-facing and would not reach out to potential customers. -Ron

[Frontier Internet @FrontierCorp]

@SaltyStik You can contact Customer Service at 1-800-921-8101 M-F 8 AM - 5 PM and ask them to submit a SIFT ticket to our Engineering team to see if you are serviceable since you state neighbors have Frontier fiber.

[Frontier Internet @FrontierCorp]

@SaltyStik Unfortunately, you cannot send an email. You can contact us at https://t.co/sIqXHIhpr5, and we can get your information to check for serviceability. -Ron

[Frontier Internet @FrontierCorp]

@SaltyStik We can not send a DM if you are not verified. If you have Facebook you can send us a private message by clicking on the ‘message’ link located on our main page at https://t.co/cXVpRpM9VR, so I can get additional information. -Ron

[Frontier Internet @FrontierCorp]

@SaltyStik You asked me to send a direct message since you are not verified, so I can check for serviceability. -Ron https://t.co/v5LdspKQqP

[Frontier Internet @FrontierCorp]

@SaltyStik Hello. I would be more than happy to check for serviceability in your area if you can send a direct message so that I can get additional information. -Ron https://t.co/v5LdspKQqP

[Frontier Internet @FrontierCorp]

@ViperRacer Hi Kyle, thank you for getting in touch with us about this issue. While I may not be an engineer, I am open to investigating it further. Please reach out to us for direct assistance. - Sabrina https://t.co/v5LdspKQqP

[Frontier Internet @FrontierCorp]

@ThePossumZombie Thanks I'm taking a look now. ~Janelle https://t.co/v5LdspKQqP