@Xfinity that anyone who sees these messages will think long and hard about this company and especially how they react an treat customers during a hurricane .
@Xfinity the crappy data that we pay for hasn’t worked since the storm started because you guys throttled us so that you could use the main lines for the kids even who traveled in. God bless all the linemen who have been working hard to do their job and Your job ! I hope and pray
@Xfinity contracted and not contracted that could’ve had everyone up and successfully back to their jobs as well within a week but yet still nothing and no communication from YOU! And you want us to check for updates ? Howwwww ? I am sitting at Publix using wifi because the data
@xfinity why would a credit take months ? What wouldn’t your agents give out credits to all accounts that shows on going outages ? Yes you have the man power as I just left in August I KNOW it can be done ! I know there are hundreds more techs that y’all could send out that
@Xfinity you said that we have to wait months ? Months ? To get a credit on our accounts for not having working service . I e worked their and other takes seconds to open someone’s account in the system y’all use called “Einstein “ an apply a credit for the time without service.
@Xfinity the storm . People will know how you pretty much said screw us but continued to fill your pockets with our hard earned money even though you knew and k ow that hundreds and thousands of us are now without everything we have ever worked for ! And to add full to the fire
@Xfinity make sure that every chance I get I will speak about how you left us to pretty much fend for ourselves during a major hurricane . You shut down our mobile lines an device to prioritize other people over us k owing we needed to stay in contact with people during an after
@Xfinity a multimillion dollar company who will not am does not help the people who keep them afloat . It’s a sad day to see what Mr . Roberta built be run into the ground and I’m sure this isn’t what he had in store for his company and not as his legacy either . Years from now i
@Xfinity there recently so I know you have the cues to help us especially in the Bulk department so then why are we being ignored ? Do we have to move into an HOA an contract for crappy service to be recognized ? Are our families not as important ? Again very disheartening to be
@Xfinity an we can speak to someone , anyone who can and will help us . We call you and get the run around for the entire length of service with you whether that may be a month or 8 years in my case an we can never ever speak to a live person . They are a available because I’ve
@Xfinity I’m sure you see myself and other residences here effected by this storm who are calling you an area being ignored . You’re a monopoly so you know we don’t have much of a choice but lord knows we wish we did . We can call any other company in the USA and speak to
@Xfinity 2 weeks with no service is so disheartening and should never ever happen but yet here we are again and again with y’all . Either you charging us an arm and a leg or it just doesn’t work even when there is no outage . Let’s get our here an HELP the people ! For what your
@Xfinity the kids start school next week , will we have service then ? When can my bill be adjusted ? I’m not waiting months for a credit like your email said . Can you send someone to the palm beach area in Fort Myers Florida ? We need service it’s been almost 2 weeks with
@Xfinity we would like some updates please ! We can’t check the apps or the website because the cellular service is almost non existent an so is the internet . We work from home are you going to pay us since you can’t get your service I’ve working ? Not even cell phones work
@sborch6587@Xfinity Same and ours is hurricane related and family thought we passed away because the service is so awful and xFinity keeps hangin up on us an denying us a credit but keeps sending us bills like wtf
@Xfinity customers and then we would be more than happy to take care of you . There are enough people that y’all should be all hands on deck as y’all used to tell me the full awful 8 years I worked there . We need service ! We need answers and we need them now
@Xfinity didn’t survive because of how crappy the service was and always is . I’m NOT letting this go ! My bill hasn’t been credited nor will you guys even attempt to get our service working but you keep sending me messages to pay a bill ? NO! Take care of you’re
@Xfinity and to top it off half of fort Myers had xFinity mobile or Verizon and we couldn’t use the service but you want us to pay the bill an laughed when I asked about a credit ? People lost their lives an y’all are being jerks about it . Family in GA were scared that we