@SonderStays Citing "privacy concerns", your customer service wouldn't tell me the name of the manager on duty after complaining about not having Internet for 4 days.
@SonderStays Why does no one seem to care that the Internet doesn't work at your Denver Skyline property? We've been here for a week and 4 of those days have been with spotty WiFi. We now have to pay for WeWork space because we can't work remotely at the property. Unacceptable!
It's too much admin to email @Paige_DeSorbo and @HannahBerner that they are wildly off on the people that go to Burning Man, so I guess I have no notes on that episode.
@CapitalOne what does it take to get a response from your customer care team? I've been following up on a rewards check that you claim has been cashed but I did not receive. Why can't you show proof of the check? I want a response from [email protected]
@AskCapitalOne A credit card. I've been on hold for 35 minutes this time. Surely, you would expect proof that I've paid my bill right? You wouldn't just take my word for it.