@oeeeeup@globiance Another question regarding the daily updates:
Where exactly is Europe in this process?
EU users seem largely absent from the communication, despite receiving emails stating refunded XDC were “freely available” and withdrawable.
Congratulations on your anniversary🎊
It has also been two years since our funds became effectively locked and difficult to withdraw.
We sincerely hope this issue will be resolved as soon as possible.
#WhatHappenedToTheRescueFund#WhereIsTheRescueFund#XDC
@revine86 Today I managed to withdraw a small amount of XDCs but the rest is now locked - we need more users sharing their successful withdrawals, if any (no need to share details). Anyway, there is progress but lack of proof points. Don't trust words, demand verifiable proofs.
How is something like this even possible?!
A platform you had been able to log into all this time suddenly became inaccessible!
Without any notice or announcement?
This is no longer just a problem — it’s starting to look criminal 👮
@globiance
It is good news that you received a refund, even if only partial. Congratulations.
However, I am concerned because we have been told that refunds are being processed starting with smaller users, while this case appears to be different.
Yesterday on Telegram, in response to a public question from a large holder regarding the interpretation of the reported refund progress percentage, there was a reply saying, “Send me a DM, I will look into your case,” which did not appear to directly address the actual question being asked.
Based on your post, this is of course only speculation, but I think it is reasonably possible to assume that there may be non-public individual handling or negotiations taking place outside the refund process that has been publicly explained to all users.
I personally consider this lack of transparency from Globiance to be a very serious issue, especially given the amount of uncertainty and concern many users have already experienced throughout this situation.
To be clear, I am not arguing that refunds must absolutely be prioritized for smaller holders. In fact, I believe refunds should ideally be handled fairly across “all users”.
What I consider problematic is not merely the refund policy itself, but the lack of accountability and transparency surrounding it.
If you do not mind sharing, could you please explain the circumstances that led to your refund?
Of course, if there are reasons you cannot disclose publicly, simply saying so would also be fine.
Thank you in advance.
So, did anything happen?
で、何かありました?
#globiance
> Dear Users,
A major update regarding refunds will be implemented tonight.
Please check your mailbox tomorrow.
In addition, there are still many Japanese users who previously received emails but have not yet withdrawn their XDC tokens.
Best regards,
Globiance Business Support Team
P.S. Please also check whether emails from [email protected] may have been delivered to your spam folder.
What about the EU?
What about the UK?
What about many other regions still waiting?
“Fewer users first”?🤣
Really? Based on what data?
Where is the evidence?
Where is the fairness?
If refunds are truly being prioritized by user count, then the criteria, numbers, and consistency should be transparent and verifiable — not vague statements that users cannot independently confirm.
@globiance
A system that changes refund priority based on region can result in significant differences in refund timing between participants who are otherwise in the same situation, simply because they belong to different regions.
In that sense, there is at least a clear tension between:
the principle that “all participants are treated fairly”,
and
the operational approach of prioritizing and completing certain regions first.
The issue becomes even more serious because the criteria used for that prioritization are effectively unverifiable from the outside.
If fairness and transparency are genuinely being prioritized, the company should clearly explain:
why regional prioritization is necessary,
how the regional order is determined,
and how fairness between individual users is being ensured.
Instead, broad terms such as:
“fair,”
“transparent,”
and “timely”
are being emphasized, while in practice there appear to be substantial differences in treatment depending on region.
@globiance