FurstPerson (now part of Harver)

We are now Harver! Make sure you follow our official company page for updates.

[FurstPerson (now part of Harver) @FurstPerson]

Today we are excited to announce that FurstPerson has joined with OutMatch. We're combining companies and building momentum to meet customers where the market is heading – "towards an automated, candidate-driven experience," says OutMatch CEO Greg Moran. https://t.co/kusCsDHOXY

[FurstPerson (now part of Harver) @FurstPerson]

For decades, a college degree was considered essential to landing a good job in the civil service or private sectors. Are degree-first hiring methods dead? #prehireassessments #HR #recruiting #competencies #talentacquisition https://t.co/45yffcMlax

[FurstPerson (now part of Harver) @FurstPerson]

Is Your Succession Management Program Working? These five guidelines provide a proven method and a case study of the results. #Leadership #HR #TalentAssessment https://t.co/CjxJyQulH0

[FurstPerson (now part of Harver) @FurstPerson]

Negative bias tends to work against minorities and women, and there is growing focus right now on gender #discrimination – how it continues and what can be done to end it. #GenderEquality #TalentAcquisition #HR #Recruiting https://t.co/O1UmZErIi7

[FurstPerson (now part of Harver) @FurstPerson]

The last thing any company wants is to wrongfully be accused of not hiring someone for discriminatory reasons. Can pre-hire #assessments protect against #discrimination? #TalentAcquisition #Recruiting #HR https://t.co/LlJxbf4WUx

[FurstPerson (now part of Harver) @FurstPerson]

Only 54% of companies have a succession plan in mind. Estimates suggest that up to 40% of new CEOs fail to meet performance expectations in the first 18 months. #Leadership #TalentAssessment https://t.co/oz6alMW8Gx

[FurstPerson (now part of Harver) @FurstPerson]

87 percent of employers rank employee retention as a top priority. The number one thing that employees want is career growth and promotional opportunities. #Leadership #HR #TalentAcquisition #TalentAssessment https://t.co/yBBOLZb7xQ

[FurstPerson (now part of Harver) @FurstPerson]

Organizations spend $366 billion globally on leadership training, yet most of these efforts fail. Why? #Leadership #HR #TalentAcquisition #Recruiting #TalentAssessment https://t.co/meaRAE4UaI

[FurstPerson (now part of Harver) @FurstPerson]

A top-notch call center supervisor may be the most important part of delivering an outstanding customer service experience and promoting a high employee retention culture. #TalentAcquisition #Recruiting #CallCenter #HR
https://t.co/2rTjFj76Uq

[FurstPerson (now part of Harver) @FurstPerson]

We've discussed it before - some 95 percent of employers have admitted to recently making a bad hiring choice. Here are 5 reasons your hiring efforts are falling short. #TalentAcquisition #Recruiting #CallCenter https://t.co/EPNEjcTwkY

[FurstPerson (now part of Harver) @FurstPerson]

With complex issues and emotionally-charged calls becoming the norm, pre-hire call center simulations help you find the most capable agents. #CallCenter #TalentAcquisition #Recruiting #TalentAssessment
https://t.co/OW6te2PA3b

[FurstPerson (now part of Harver) @FurstPerson]

Job simulations allow you to conduct a holistic candidate evaluation, gaining insight into a candidate's abilities, skills, and motivation. That's the talent acquisition equivalent of having your cake and eating it too. #CallCenter #TalentAcquisition https://t.co/3CIDji7cSW

[FurstPerson (now part of Harver) @FurstPerson]

Hiring sales representatives isn’t easy. Here are nine competencies that are the most predictive of a candidate’s potential for success. #HR #CallCenter #TalentAcquisition #Recruiting #TalentAssessment https://t.co/tzo4deKjm4

[FurstPerson (now part of Harver) @FurstPerson]

With the highest satisfaction levels for any channel, the evidence is clear: customers really like live chat. Learn the five skills that transcend live chat programs. #ContactCenter #CallCenter #HR #TalentAcquisition #Recruiting https://t.co/h8CpnNbdm3

[FurstPerson (now part of Harver) @FurstPerson]

Technology is changing rapidly. Call center employees need higher level skills to address more complex customer problems needing human assistance for resolution. #CallCenter #TalentAcquisition #Recruiting #HR #TalentAssessment https://t.co/tsBaimJqBw

[FurstPerson (now part of Harver) @FurstPerson]

If employers want to build a workforce for tomorrow that allows them to remain competitive, they must think about transferable skills candidates may have that will allow them to excel in the workplace. #HR #TalentAcquisition #Recruiting #TalentAssessment https://t.co/mWHcshXbuZ

[FurstPerson (now part of Harver) @FurstPerson]

There are periods of time in the employee lifecycle when employees may be more susceptible to turnover. We outline 3 vulnerable periods, along with tips to reduce attrition at each stage. #EmployeeTurnover #Attrition #HR #talentassessment https://t.co/sQsWddIQsB

[FurstPerson (now part of Harver) @FurstPerson]

It's critical to understand the reasons and motivations behind remote call center agent attrition. Check out 2 important statistics behind remote workers and employee retention. #WorkFromHome #WFH #CallCenter #Attrition #HR https://t.co/nJr7YJYXoL

[FurstPerson (now part of Harver) @FurstPerson]

The #WFH model is here to stay, but there are some conversations garnering attention when it comes to remote agents. Here are 4 remote agent trends to watch in the coming year. #WorkFromHome #CallCenter #HR #TalentAcquisition https://t.co/GC4tTY3dGD

[FurstPerson (now part of Harver) @FurstPerson]

Here are five ways managers can modify traditional employee reward and recognition programs to fit a virtual workplace. #HR #WorkFromHome #WFH #CallCenter #Leadership https://t.co/Nl9NdJxxnM