@ConvergeSupport Apparently, the "Exclusive" part of my Converge ICT FiberX 3500 plan refers to being exclusively ignored. The Promise: 1 Gbps speed and VIP priority lanes. The Reality: 0 Mbps for 72 hours, a hotline that cuts you off, and bot-only email replies.
@ConvergeSupport Apparently, the "Exclusive" part of my Converge ICT FiberX 3500 plan refers to being exclusively ignored. The Promise: 1 Gbps speed and VIP priority lanes. The Reality: 0 Mbps for 72 hours, a hotline that cuts you off, and bot-only email replies.
@ConvergeSupport Apparently, the "Exclusive" part of my Converge ICT FiberX 3500 plan refers to being exclusively ignored. The Promise: 1 Gbps speed and VIP priority lanes. The Reality: 0 Mbps for 72 hours, a hotline that cuts you off, and bot-only email replies.
@ConvergeSupport It’s disappointing to see a company that positioned itself as the "better choice" over PLDT fall into the same trap of ignoring its customers once they have their money. If anyone needs me, I’ll be setting up my Starlink. Life is too short for bad ISP support. 👋 #Converge
@ConvergeSupport Apparently, the "Exclusive" part of my Converge ICT FiberX 3500 plan refers to being exclusively ignored. The Promise: 1 Gbps speed and VIP priority lanes. The Reality: 0 Mbps for 72 hours, a hotline that cuts you off, and bot-only email replies.