@WyndhamHotels For the record, Baymont’s offer was 15% off. Here’s a list of what was wrong with the rooms. Many of these are straight up negligent public health hazards.
@WyndhamHotels There are WAY more pictures where these came from. Tons of issues, filthy hotel, zero help from customer service at the actual hotel or online
@WyndhamHotels If you’re so concerned with Covid 19, why can’t I seem to get an adequate response to the fact that a Baymont hotel gave my 62 year old father a room with hair in the bed, blood on the sheets, and the previous occupant’s trash in the ice bucket?
@WyndhamHotels Your brand promised a clean and safe place to sleep. This hotel provided neither one to my father and I don’t want anyone else to have to deal with that. I hate to be this person but something has to be said.
@WyndhamHotels Can you explain why it’s been so difficult to get anyone from @BaymontInns to do anything about the fact that our hotel room wasn’t cleaned from the previous occupants w/ hair and blood IN the beds? During Covid??
@WyndhamHotels This isn’t just about getting a refund for the money my father paid for this dump of a hotel room. This is about the fact that scores of people have complained about these same issues at this location and nothing is being done about it.
@BaymontInns I’m never this person but I’m trying to reach someone about the fact that your Crestview FL location is literally the filthiest hotel I’ve ever stayed in. I have photos to prove it, with some highlights being hairs on pillows and bloodstains on sheets.
@cnbulletin@cvctv@crestviewchamb1@OkaloosaCounty Thought the fact that my public health safety problem with this hotel isn’t an isolated event in the slightest might be of interest to you. All these reports of unclean rooms with blood and hair on the beds during Covid?? Wow.
For transparency…this is the response that I received privately from @BaymontInns. It feels like they are not particularly concerned about resolving this public health issue with any expediency. The Crestview, FL franchise location doesn’t care at all. #pandemic#covidsafety
@BaymontInns My 62 year old father’s bedsheets had not been changed from the previous occupant….during a pandemic. We tried to get the room cleaned several times and no one would ever clean it. This isn’t even the tip of the iceberg.
@BaymontInns I really need to get some kind of a refund for my father. This is the kind of thing you expect to see in a run down roach motel…not a seemingly nice hotel chain.
The day shift manager wouldn’t even apologize for the state of the room. He told me to call customer service, said the only thing he would do is offer 15% off our next stay, then walked away and shouted “have a nice day” from the other room when I declined that.
@BaymontInns I hate to be this way but your hotel blatantly disregarded the health and safety of my father during the pandemic and that’s a hard line for me. I hope that something can be done to make this right because people need to know what they’re getting into here.
@BaymontInns This is irresponsible, negligent behavior during a pandemic. If it were just one or two things like some missed trash or whatever, I wouldn’t care. My room was literally a health hazard and the google reviews from others echo my concerns .
@BaymontInns The day shift manager wouldn’t even apologize for the state of the room. He told us to call the customer service line to complain. The night shift said that only the day shift manager had any ability to help us.