GLPI-PROJECT.ORG

The most complete ITSM based on open source technologies.
Solution open-­source de gestion de parc informatique et de servicedesk.
Enjoy!

[GLPI-PROJECT.ORG @GLPI_PROJECT]

📘 GLPI AI documentation:
https://t.co/HEEofVZjqZ

[GLPI-PROJECT.ORG @GLPI_PROJECT]

Stop re-solving the same tickets.

GLPI AI uses semantic search to find related tickets and KB articles instantly, ranked by match % (91%, 83%, 76%).

One click to link. Done.

Available for GLPI Network & GLPI Network Cloud. 🚀

[GLPI-PROJECT.ORG @GLPI_PROJECT]

Key highlights:
In GLPI 11: Enforce mandatory fields/tasks before closing tickets and automate assignments.
In GLPI 12: Full integration of the Escalade plugin, introducing an intuitive visual tree editor and granular per-entity configuration. ​

📌 https://t.co/fsEOLLwMRM

[GLPI-PROJECT.ORG @GLPI_PROJECT]

New Plugin: MoreOptions joins the GLPI ecosystem! 🧩

As the official successor to the Behavior plugin, MoreOptions streamlines and modernizes your ITIL workflows.

🔗 Read the blog post: https://t.co/sHgvOy4xzN

[GLPI-PROJECT.ORG @GLPI_PROJECT]

🔥 Edition 21 of GLPI Insights is live!

Dive into #GLPIAI plugin, GLPI Partners Day recap, New versions of #GLPI, Upcoming events & more.

Don't miss out on what’s new in the GLPI ecosystem 👇
https://t.co/iB1bFI0lPT

#GLPIInsights

[GLPI-PROJECT.ORG @GLPI_PROJECT]

1️⃣ GLPI 12.0.1 changelog: https://t.co/wP8osHa6mD

2️⃣ GLPI 11.0.12 changelog: https://t.co/I8j6whTiNK

📌 Read our blog post to learn more: https://t.co/1VOsPRbqnf

[GLPI-PROJECT.ORG @GLPI_PROJECT]

🚀 Two new #GLPI versions are now available! We’ve just released GLPI 12.0.1 and GLPI 11.0.12 to patch several critical security vulnerabilities. 

We strongly advise upgrading your instances as soon as possible! ​

Get the updates here: https://t.co/GGX16XckKt

[GLPI-PROJECT.ORG @GLPI_PROJECT]

User satisfaction going up. And it all happens inside #GLPI, with no external tools, nor tab switching. ​

If you run an #ITSM team, this is worth a serious look. What would you want to automate first in your #helpdesk ?

📌 https://t.co/hpOchhhiGF
3/3

[GLPI-PROJECT.ORG @GLPI_PROJECT]

🤖 The new #GLPIAI plugin just made IT ticket handling dramatically faster.

Three content features worth knowing:
→ One-click ticket summarization with suggested actions
→ Instant translation between languages (perfect for multilingual teams)
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#glpiplugin

[GLPI-PROJECT.ORG @GLPI_PROJECT]

→ A writing assistant that drafts replies and adjusts tone, length, and language .

The real win is that Technicians may now stop reading walls of text and start solving real problems. #SLA times dropping.
2/3

#aiassistant

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Find full details, technical instructions, and analysis guidelines on our official blog: https://t.co/3ynsMrM7yT

[GLPI-PROJECT.ORG @GLPI_PROJECT]

🚨 [Security Alert] PHP Engine: Critical update required for self-hosted GLPI servers Maintaining a secure infrastructure is essential.

The #PHP core team has released patches for two major vulnerabilities (known as "php2shell" and tracked as CVE-2026-109618 / CVE-2026-109619).

[GLPI-PROJECT.ORG @GLPI_PROJECT]

🐳 Official #GLPIDocker images: the main, 12, 11 and 10 images have been rebuilt with a patched PHP version. Pull the new image and recreate your containers.

[GLPI-PROJECT.ORG @GLPI_PROJECT]

Included with all GLPI Network subscriptions.

���� Get GLPI AI 2.0 on the Marketplace: https://t.co/hpOchhhiGF

📌 Read more in our blog post: https://t.co/IZeePuI082

2/2

[GLPI-PROJECT.ORG @GLPI_PROJECT]

GLPI AI 2.0 is now available on the Marketplace! 🤖

We are pleased to announce the release of GLPI AI 2.0, a complete rewrite built on the Symfony AI bundle. This plugin brings modular AI assistance directly into your daily GLPI operations.

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[TICGAL @ticgalcom]

🇲🇦 Fantastic start to #glpipartnersday2026 in Marrakech!

Great to connect, share ideas and collaborate with GLPI partners from 4 continents.

👏 Thanks to Teclib’, @GLPI_Project and all partners for a great first day!

#glpipartnersday

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👉 Check the official changelog: https://t.co/KfD3T3yqGm

👉 Read the full blog post: https://t.co/zi7q7Q3FJ4

[GLPI-PROJECT.ORG @GLPI_PROJECT]

🚨 #GLPIAgent 1.21 is out!

This new release is published earlier than planned to fix an authentication regression introduced in version 1.20, while bringing key security updates and useful feature enhancements.

👉 Download version 1.21 on GitHub: https://t.co/5qXgG7kwx4