@Dave_Runeman @JagexSupport@RuneScape To resolve we simply created a new mail acc, swapped mine to bew one, hers to mine then my new one to hers and changed our usernames to our originals. Viola! Account back. Hope this helps as jagex support none existent.
@Dave_Runeman @JagexSupport@RuneScape Don't know if it helps but my daughter had logged into her acc on my laptop. I was signed in before her and wasn't using jagexlauncher. She did and accidently imported my acc to hers. Now you can only have 1 mail to acc but you can have several acc so
@RuneScape@JagexSupport@Jagex
Please ignore all my previous mails. Account is back and secure.
For everyone else: check your kid didn't log in on a shared p.c. if you were logged in b4 them your name imports to their acc.
#kids#runescape#Rs#cantlogin
@RuneScape@JagexSupport
I've sent a request.
17 yr account won't accept pass due to your new launcher. 17 yrs mostly members. Please advise! Recovery does not work.
@JagexSupport@RuneScape That link is useless. What else can we do to resolve this? Garybon doesn't import the pass that I've used for years is no longer valid.
@JagexSupport@RuneScape Done this, where's my account? Garybon (username) needs attaching to [email protected] 17 yr account contact me to confirm payment details
@JagexEasty This update meant my usename Garybon no longer accepts the pass it's used for 17 years. Upgraded to jagex launcher [email protected] and Garybon cannot be added to it??? Please advise. Already done acc recovery and locks me out.
@OldSchoolRS Game still has me down as wrong pass. It isn't it's a 17 yr mostly members account. Garybon & requires adding to https://t.co/41WulR1clb acc. Only lost it aince upgrading at your demand.
@OldSchoolRS I still dont have access to my 17 yesr old mostly members accounf and I have jumped through hoops for you to reaolve this. What are you putting in place to fix this? Garybon username. Mail [email protected] wont import.
@JagexSupport@RuneScape I have exhausted all avenues of contacting you from submitting a ticket to contacting you via socials, linkedin and mail. You have my mobile and email. Perhps you could just contact me and resolve the issue.
@RuneScape@JagexSupport okay you've made it so I can now log on and create a new character. However I cannot import my character Garybon (username, screen name is xdaddysharkx) please advise.
@JagexSupport@Jagex@RuneScape imported character to new system. blocks me evry time. details are 100% correct. I use each nite. Pass recovery lets me chsnge the pass to my normal pass and still doesn't accept it!! Pls fix. Add Garybon acc to [email protected]
@IvorMathers@JagexSupport Me too same problem 17 years mostly as a member and they screw it up like this? Most secure my backside. If it aint broke don't fix it. They've been going downhill for years. This is appalling
@JagexSupport@KenGod76 Yeah, I can't log in and you've blocked me on every method. Phone, laptop and tablet. Had the account 17 years mostly as a member. Please contact me. [email protected] Garybon.
@OldSchoolRS I'm still locked out. 17 years mostly as a member. Garybon regustered to [email protected] and you've blocked everything. Sort it, contact me please.