Customer support

official X account of AlaskaAir Support

[Customer support @GRM_Alaska]

Sorry about that! Please follow us and DM your number so we can reach out and sort this out.
@jordandixonreed

[Jordan Dixon-Reed @jordandixonreed]

@AlaskaAir 2 delays before boarding now sitting on the tarmack in San Diego.... Get it figured out. Pretty pathetic can't get the bird off the ground for a 1 hour flight to Las Vegas without 3 delays.

[Customer support @GRM_Alaska]

@jordandixonreed We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Pablo Perez @ThePabloPerez]

@AlaskaAir THERES NO EVEN SITTING THE SEAT I RESERVED.

[Nick D @Admiral911]

@AmericanAir still refused to do anything. I was forced to use another airline and book a flight for a different day and an airport a three hour drive away. Thankfully I had airline miles with @AlaskaAir. @AlaskaAir has always been amazing. Too bad they partner with AA though 😠

[Customer support @GRM_Alaska]

@Admiral911 We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Customer support @GRM_Alaska]

@ThePabloPerez We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Customer support @GRM_Alaska]

Sorry about that! Please follow us and DM your number so we can reach out and sort this out.
@Admiral911

[Customer support @GRM_Alaska]

Sorry about that! Please follow us and DM your number so we can reach out and sort this out.
@ThePabloPerez

[Steve Kosted @skosted]

Hi @AlaskaAir @IFlyOAKland, we left our AirPods on N402AS (AS279, 9/18, BZN > SEA > OAK). Find My shows them in the OAK Lost & Found. We've called every number and filed multiple forms, but no reply. Could someone please DM us or name one person who can retrieve them? Thank you!

[Customer support @GRM_Alaska]

@skosted We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Customer support @GRM_Alaska]

Sorry about that! Please follow us and DM your number so we can reach out and sort this out.
@skosted

[Mike Brodowy @MikeBrodowy]

@AlaskaAir why do you keep canceling our flights on Hawaiian when we are trying to go to the mainland? Ever since Alaska took over Hawaiian the prices have e gone up and the service has gone down. Alaska Airlines is fricken terrible

[Customer support @GRM_Alaska]

Hi! Please drop us a DM and we can assist further with your query.
@MikeBrodowy

[Customer support @GRM_Alaska]

@MikeBrodowy We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[It's just me @Sdguy858]

@AlaskaAir This is what it’s come to. Not “we know math and have the weather channel” - instead “it’s for your safety”.

[Customer support @GRM_Alaska]

@Sdguy858 We’re checking in to see if your issue has been resolved. If not and you still need assistance, please follow us and send a DM with your email address and contact details. We’ll be happy to assist you as soon as possible. Thank you for your patience.

[Customer support @GRM_Alaska]

Hi! Please drop us a DM and we can assist further with your query.
@Sdguy858

[Rob Green @rg807]

Hey @AlaskaAir imagine my surprise this morning when I couldn't enter your lounge that I paid for because I'm not flying your airline. I'm not flying Alaska - you don't fly to my destination. Seems reasonable to want to use the airport lounge I paid for when @ airport. 1M miler.

[Customer support @GRM_Alaska]

Hi! Please drop us a DM and we can assist further with your query.
@rg807