GTL_CSHelp

Official customer services page for @getthelabel

See pinned tweet for operating hours

[GTL_CSHelp @GTL_CSHelp]

Get The Label Operating Times:

Live Chat:
Monday-Friday: 9am-3pm

Email: [email protected]
Monday-Saturday: 8am-5pm
Sunday: Closed
Bank Holidays: Closed

Phone: [phone] (charged at local rate, mobiles may vary)
Monday-Friday: 11am-1pm
Weekends & BHs: Closed

[GTL_CSHelp @GTL_CSHelp]

@bman1878 Thank you for your message. I can confirm that we have sent you a direct message. Thank you.

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@ezjgib Hello, we are sorry to hear that you are missing an item. Please send us a direct message with your order number so we can help advise on this for you. Kind regards, GetTheLabel.

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@sambbeadle Hello, we are sorry to hear that you have an issue with your order. Please send us a direct message with your order number so we can help advise on this for you. Kind regards, GetTheLabel.

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@bman1878 Hello, we just tried to message you directly regarding this order. However, we are unable to do so. Please can you send us a direct message so we can help advise on this for you? We are sorry for any inconvenience caused by this. GetTheLabel.

[GTL_CSHelp @GTL_CSHelp]

@bman1878 Hello, we are sorry to hear this issue with your order, a member of our customer service team will be in touch very soon. We hope to get this resolved for you as soon as possible. kind regards, GetTheLabel.

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@GoodallJoanna @getthelabel Hello, we are sorry to hear that you are experiencing issues. I can confirm that we have sent you a direct message. GetTheLabel.

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@luckster42 Hello, we are sorry to hear this issue. I can confirm that we have sent you a message regarding this item. We are sorry for any inconvenience caused by this. GetTheLabel.

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@CraigDB85 Hello, we are sorry to hear that you are having issue with receiving your order. Please can you send us a direct message with your order numbers so we can help look into your orders? GetTheLabel.

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@Katie_Lewis_ Hello, we are sorry to hear this issue with trying to add an item to your basket. If possible please can you send us a direct message with this screenshot so we can help provide some assistance? GetTheLabel.

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@Katie_Lewis_ Hello, I am sorry to hear this. Unfortunately, this item is out of stock. We do not have any planned stock replenishments of this item so I cannot guarantee this will come back in stock. Thanks, GTL

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@DamoGrant Hello, we are sorry to hear this. If you would like to raise a complaint, please DM us your order details and the issue with your order. So that we can further assist you. Regards, GetTheLabel

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@SteevoSteevo19 @getthelabel Hello, I am sorry to hear this. Please send us a message with your order number so we can look into this? Thanks, GTL

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@Wonit5add1times Hello, we are sorry to hear this issue with placing an order. Please send us a direct message and if possible provide an image of the error message so we can help advise on this for you. GetTheLabel

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@hirsty08 Good Morning
Thank you for your message.
Please can you provide us your order number and query so we can help advice on this for you?
Kind Regards
Anna

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@ScottyG__ Hello, I am sorry to hear this. Please Dm us your order number so we can assist further. Thanks, GTL

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@saghir_arshad Hello, I am sorry to he
ar this. I can see we have been in touch via email with you today. Thanks, Get The Label

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@F1_AN ☺️

[GTL_CSHelp @GTL_CSHelp]

@Chrisb1993 Good Morning ,
Thank you for your message.
Can you please send your order number or delivery address includes with post code, so we can locate your order.
Should you need further assistance please contact us.
Kind Regards, GTL

[GTL_CSHelp @GTL_CSHelp]

@Chrisb1993 Hello, I am sorry for the issue with your order. Please send us a message with your order details so we can assist further? Thanks, GTL