@RAVENWISDOM1 @turbotax@creditkarma The guy told me in addition to paying me back the fees they are offering to process my return for free next year…. I was like you’ve gotta be out of your mind I will never use your company again! I’m also closing my credit karma account once I get my refund.
@RAVENWISDOM1 @turbotax@creditkarma They called me this morning and told me there was an error and I am now unable to get the advance because once everything is sent to the IRS to process they cannot make any changes. They are mailing me my check for a refund for the fees I paid.
@creditkarma doesn’t know their head from their butt, can’t get one single person on the phone who has any idea@how to do their jobs! They must be trained by @turbotax
@sasan_goodarzi doesn’t hold his@company accountable for their scams! How can you charge a single mom a bunch of fees for a loan then pretend that you don’t have my application??? It’s not like I didn’t need that money or anything 😡
@turbotax@sasan_goodarzi@creditkarma companies a joke! I’m filing a BBB complaint today. I needed my tax loan advance and now these companies are playing the blame game and not resolving my issue!!
@turbotax@sasan_goodarzi the worst company ever! Beware all they do is scam their long time customers with their gimmicks and bad marketing! I’ve made reports to the BBB and suggest everyone else does too!!
@MedesterGougish@sasan_goodarzi@turbotax@creditkarma Yes for sure!!! And they respond to us on social media to try to pretend that they care and want to fix it but behind the scenes nothing is getting accomplished!!!!
@Intuit Please stop giving me generic responses and actually provide a resolution. How hard is it to resend my application and get the process completed?
@sasan_goodarzi what is happening with your company? I wasn’t going to come back to @turbotax after you messed up my stimulus payment but decided to give you another shot now you and @creditkarma have messed up my tax advance and the bank is claiming they have no application!!!
@creditkarma There is no case@number because no one in your call@center will acknowledge that there is a problem and try to investigate!!! I want this settled TODAY or I am taking action and reporting all 3 companies to the BBB!
@turbotax why are you scamming your customers!!?? I filed and chose to do the @creditkarma tax advance and there is no record of my application and now I’m stuck with my refund going to their debit card! I would of never done that had I known this was all a scam!!!